Case Management Extender- NICU (PFK) Requisition ID 2024-48299 Category Care Navigation Overview Case Management Extender Monday - Friday, 8am - 5pm 1.0FTE, 40 hours per week Full-time benefits. Family Experience: https://www.youtube.com/watch?v=hIGQYYVzDDQ Partners For Kids Website: partnersforkids.org The Case Management Extender - Partners For Kids (PFK) is responsible for helping patients and their families to navigate and access community services and other resources, and for supporting and maintaining population health programs and care coordination activities. The Case Management Extender works with Partners for Kids staff, hospital staff, health plans, and community agencies to arrange for and/or connect patients to needed services. The Case Management Extender will identify, create and nurture relationships with local agencies, schools, churches and other programs that can provide services to children and their families. Case Management Extenders are patient and family facing and they interact with them on a daily basis. These activities are performed in a variety of settings including during inpatient stays, outpatient specialty clinic visits, emergency room visits, home and community visits and telephonically. Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities The Case Management Extender (CMX) functions as a member of an interdisciplinary team and provides care coordination services to patients and their families including: Screening and identification of patients (Occasionally) Outreach to primary care physicians, specialty physicians and other service providers to identify patients in need of care coordination (Frequently) Assisting Care Coordinator with the development of family-centered plan of care (Occasionally) Facilitating communication and collaboration amongst the healthcare team (Frequently) Developing patient's/family self-management skills through education and resource provision (Continuously) Performs ad hoc tasks as directed by Care Coordinator (Frequently) Managing transitions between settings, caregivers and providers (Frequently) Monitoring and follow-up across the continuum of care (Continuously) Participates in orientation and continuing education of staff and students as appropriate (Frequently) Qualifications EDUCATION: Bachelor's degree preferred, with background in health care, public health, or related