Job Description Essential Duties & Responsibilities * Expert on selected Business Applications to help users and IT staff to evaluate new requirements and test those applications functions * Troubleshoot a wide variety of applications to help system owners and users when issues arise * Able to analyze complex applications and user problems; evaluate and suggest alternative solutions * Work with system owners to ensure systems are effectively implemented is running correctly for day-to-day operation * Document and update case inquires submitted by customers * Software Licensing * Manage QC Network Applications. Installation of Software applications * Provide application programming, testing, and documentation support of assigned software * Participate in 24/7 department on-call program * Work on special assignments as they arise Knowledge, Skills & Qualifications * In-depth knowledge of system implementation concepts, regiments gathering, testing, SDLC * Strong knowledge of SharePoint configuration, methodologies, governance, SharePoint Designer * Able to design applications from gathering of requirements through detailed specifications * Basic understating of relational database Microsoft SQL Server, Oracle and able to query these databases using SQL * Knowledge in database tools SQL Server Management Studio, Toad, etc. * Knowledge of Disaster Recovery system concepts to help with implementation of business applications * Knowledge of process compliance and how they relate to business systems * Knowledge of principle and techniques of application business process * Knowledge of application fundamentals and operations * Knowledge of SDLC application design, coding, testing and implementation * Strong customer service skills for internal and external customers * Excellent verbal and written communication skills * Strong analytical and problem solving skills * Excellent collaboration skills and able to work in a team environment * Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously Education and Experience * Bachelor's degree in Computer Science or related IT field 7/14/2020 * Minimum 5 years in IT/Software Development and Integration with experience in Programming, SharePoint, EDM: Enterprise Document Management Systems, EQMS: Enterprise Quality Management Software Minimum Qualifications * Must be 18 years of age Travel Requirements * Typically requires travel less than 5% of the time Physical Requirements and Work Environment * This is largely a sedentary role. * This job operates in a professional office environment and routinely uses standard office equipment. Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjIxNDQ0LjEwNTA4QGljdW1lZGNvbXAuYXBsaXRyYWsuY29t