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Highmark Health
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Columbia, South Carolina
...
projects (which are cross functional, with potential regulatory risk exposure, customer service & financial ... ) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts
...
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Highmark Health
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Columbia, South Carolina
...
development and maintenance of master brand architecture; inclusive of product and service naming, adherence ... , customer insight collection and ongoing consumer trend monitoring with customer insights and analytics team
...
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Highmark Health
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Columbia, South Carolina
...
and external risk intake (hotlines, inboxes, self-service, inquiries, vendor pipeline, incident ... service experience, including establishing service levels and requirements for the department and
...
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Highmark Health
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Columbia, South Carolina
...
healthcare service delivery system
Ability to analyze data, measure outcomes, and develop action plans ... primarily out-of-the office selling products/services (sales employees)
Never
Physical work
...
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Highmark Health
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Columbia, South Carolina
...
complex projects (cross functional, with potential regulatory risk exposure, customer service & financial ... regulatory risk exposure, customer service & financial impacts). Develops policies & procedures in support
...
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Highmark Health
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Columbia, South Carolina
...
'Data Engineering & Self-Service Products' team involves architecting and engineering analytic data ...
Works primarily out-of-the office selling products/services (sales employees)
Never
...
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Highmark Health
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Columbia, South Carolina
...
. Developers analyze, design, code, test and implement systematic solutions to meet customer requirements that ... applications that meet the service levels, system availability, performance and quality levels required by
...
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Highmark Health
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Columbia, South Carolina
...
client-specific situations supported by a clear rationale or management principles.
Influence sales and external audiences toward appropriate risk solutions.
Influence sales team towards the
...
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Highmark Health
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Columbia, South Carolina
...
in researching, identifying and internally marketing enabling technologies based on customer ... , service quality and systems management requirements.
Assists in using appropriate tools, including
...
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Highmark Health
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Columbia, South Carolina
...
of the member’s care needs across the various service delivery systems and community supports. This ... for eligible members with chronic and complex health care, social service and custodial needs in a
...
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Highmark Health
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Columbia, South Carolina
...
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical ... , employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Columbia, South Carolina
...
. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
...
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Highmark Health
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Columbia, South Carolina
...
healthcare costs and the broader healthcare service delivery system
Proficiency in MS Excel and strong ... out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical
...
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Highmark Health
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Columbia, South Carolina
...
customer service skills
Uses critical thinking skills for assigned tasks
Highly effective written ... -site
Rarely
Works primarily out-of-the office selling products/services (sales employees
...
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Highmark Health
-
Columbia, South Carolina
...
Works primarily out-of-the office selling products/services (sales employees)
Never ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
-
Columbia, South Carolina
...
**
Experience or knowledge in building applications that leverage LLMs as a service, like Vertex AI LLM APIs ... selling products/services (sales employees)
Never
Physical work site required
Yes
...
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Highmark Health
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Columbia, South Carolina
...
healthcare costs and the broader healthcare service delivery system
Proficiency in MS Excel and strong ... out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical
...
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Highmark Health
-
Columbia, South Carolina
...
/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to ... covered information, cardholder data, or other confidential customer information that must be protected at
...
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Highmark Health
-
Columbia, South Carolina
...
healthcare costs and the broader healthcare service delivery system
Proficiency in MS Excel and strong ... out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical
...
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Highmark Health
-
Columbia, South Carolina
...
healthcare costs and the broader healthcare service delivery system
Proficiency in MS Excel and strong ... out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical
...
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Highmark Health
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Columbia, South Carolina
...
and service availability
Troubleshoot complex production issues, including outages, performance ... Concepts for GCP, AWS, Azure Cloud, as well as Cloud Service Provider (CSP) billing and cost structures
...
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Highmark Health
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Columbia, South Carolina
...
, decisions, service components, libraries and frameworks to support enterprise-level IAM services ...
Works primarily out-of-the office selling products/services (sales employees)
Never
...
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Highmark Health
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Columbia, South Carolina
...
vendor and infrastructure, engineering team for security and service availability
Troubleshoot ... OpenShift
Understands Cloud Concepts for GCP, AWS, Azure Cloud, as well as Cloud Service Provider (CSP
...
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Highmark Health
-
Columbia, South Carolina
...
mobile channels to meet marketing, product, and sales strategies. Interfaces with key business ... , customer-centric digital solutions to be delivered in a retail environment. Reviews and analyzes media
...
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Highmark Health
-
Columbia, South Carolina
...
departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
...
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Highmark Health
-
Columbia, South Carolina
...
out-of-the office selling products/services (sales employees)
Never
Physical work site ... , employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
-
Columbia, South Carolina
...
and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
...
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Highmark Health
-
Columbia, South Carolina
...
support to a broad spectrum of internal customer areas and external business partners.
Mentor ... presentation of findings to internal and external audiences, customer managers, clinical staff, compliance
...
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Highmark Health
-
Columbia, South Carolina
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
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Highmark Health
-
Columbia, South Carolina
...
/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to ... to covered information, cardholder data, or other confidential customer information that must be
...
