Job Description

We are specifically looking for a Principal Technical Program Manager to join our team. You will be responsible for managing large scale and complex technology projects focused on improving the collaboration across the OHAI ecosystem, reducing defects and incidents and enabling continuous improvement in Clinical Operations to improve the customer experience and operational efficiency. Qualifications:

• 10 or more years of project management, support management, security, incident management, escalation management and release management or related experience

• Previous experience or understanding of cloud technologies, engineering, software, and systems development lifecycles, a strong background in Technical Program Management

• Data-driven approach to solving problems and ability to deep dive to understand the nature of a problem

• Experience developing or managing engineering or product portfolio planning and tracking processes and cadences

• Ability to clearly articulate the value-add of TPM to engineering and product organizations

• A natural problem-solver and strategic thinker who takes ownership

• Efficiently and effectively communicating findings/progress to cross-functional teams, senior leadership, and the broader organizations

Career Level - IC4

Responsibilities

Career Level - IC4

Responsibilities for this role include:

• Develop and lead programs focused in one or more areas

• Release Management

• Executive Escalations

• Corrective and Preventative Actions

• Incident Management

• Scalability and Reliability

• Security

• Defect Management

• Drive execution and manage the development and implementation process of specific programs involving departmental or cross-functional teams focused on the improving one or more of the areas mentioned in the qualifications

• Customer and stakeholder communication & engagement:

• Document customer requirements/gaps/pain points & prioritize

• Articulate the current status, progress made and next steps through engagements and weekly status reports

• Convert customer defect requirements and priorities into engineering requirements and articulate them to engineers

• Work hand in hand with designated Service Deliver Managers in and outside of Clinical Development

• Plan and direct schedules and monitor budget/spending

• End to end ownership of overall project/program

• Monitor the project from initiation through delivery.

• Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.

• Mitigate risks/showstoppers, manage escalations

• Build required reports and dashboard on JIRA and/or Confluence.

• Represent the Operations and development teams up to the VP level independently

• Be the most knowledgeable person in the team about the execution, the trade-offs and the whys behind them.

• Ability to explain your team's analyses and recommendations to leadership while discussing the technical trade-offs in product development with engineers and product managers.

• Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $87,800 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer