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Oracle
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Colorado Springs, Colorado
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opportunity to be part of Oracle’s Fusion ERP Cloud Service Support Management team.
You will be ... Stabilization** ) and ultimately drive complete resolution of each service incident. These engineers are
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Oracle
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Colorado Springs, Colorado
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Job Description
The Sr. Manager will be responsible for driving internal engagement ... developing and cultivating teams. Direct experience working in Oracle Service Contracts, Oracle CPQ, and
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Oracle
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Colorado Springs, Colorado
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, regardless of account assignment or comp plan.
Continual building/refining customer service skills and ... standard with some variation. Excellent customer service skills answering phones and emails. Works
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Oracle
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Colorado Springs, Colorado
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Service Support Management team.
You will be responsible for leading a team of Application Support ... service incident. These engineers are typically involved in technical and functional troubleshooting, both
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Oracle
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Colorado Springs, Colorado
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drive complete resolution of each service incident. These engineers are typically involved in technical ... product improvement based on the Service Requests logged by our customers.
**EDUCATION, EXPERIENCE
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Oracle
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Colorado Springs, Colorado
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Service Contracts, Oracle CPQ, and Oracle Installed Base is desired.
The role is highly ... maintains broad salary ranges for its roles in order to account for variations in knowledge, skills
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Oracle
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Colorado Springs, Colorado
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Service Contracts, Oracle CPQ, and Oracle Installed Base is desired.
The role is highly ... maintains broad salary ranges for its roles in order to account for variations in knowledge, skills
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Oracle
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Colorado Springs, Colorado
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salary ranges for its roles in order to account for variations in knowledge, skills, experience, market
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Oracle
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Colorado Springs, Colorado
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account for variations in knowledge, skills, experience, market conditions and locations, as well as
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Oracle
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Colorado Springs, Colorado
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Enterprise Resource Planning (ERP) Financials modules (General Ledger, Account Receivables, Account Payables ... for providing excellence in customer service support, track-incidence, diagnosis, replication
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Oracle
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Colorado Springs, Colorado
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Strategy teams to service Oracle customers. Reviewing source code combined with their ability to triage ... help improve product supportability and customer self-service. With deep functional and technical
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Oracle
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Colorado Springs, Colorado
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Development and Strategy teams to service Oracle customers. Reviewing source code combined with their ability ... knowledge (doc) improvements to help improve product supportability and customer self-service. With deep
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