Job Description

At Aramark Destinations ? Pikes Peak we believe in delivering a unique and elevated shopping and dining experience to all our guests. With impeccable views, and top-notch service, our employees are incredible individuals from all walks of life who aspire to do great things every single day.

The L2 Operations Manager is responsible for ensuring that the quality of Aramark?s products and services meet or exceed the client, and customer, expectations. This opportunity will focus on developing team members, identifying ways to increase the quality of customer service, implementing best practices across all levels, maintaining a clean and productive workspace, and ensuring all stockrooms, retail/F&B spaces are fully stocked.

Aramark?s Hospitality Culture:

Our culture of hospitality is the foundation of everything we do. It reflects our commitment to serving with empathy and compassion and our deep-rooted desire to exceed expectations. Hospitality is our rallying cry. Creating experiences that matter is our passion.

HOUSING NOT AVAILABLE

Compensation Data

The salary range for this position ranges from $80K to $90K depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

BENEFITS

Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

• Ensuring all operations are carried on in an appropriate, cost-effective way.

• Improving operational management systems, processes, and best practices.

• Helping the organization?s processes remain legally compliant.

• Purchase materials, plan inventory and oversee warehouse efficiency.

• Formulate strategic and operational objectives.

• Examine financial data and use them to improve profitability.

• Manage budgets and forecasts.

• Perform quality controls and monitor production.

• Recruit, train and supervise staff.

• Find ways to increase quality of customer service.

• Maintain and follow all wage & hour compliance for local, and foreign, employees.

• Coordinate payroll functions and check distribution.

• Assist leadership on special projects.

• Develops and maintains client relationships to grow base business and improve retention of account base.

• Accountable for business reviews and key interactions with key clients within the local market.

• Reviews and analyzes business performance using data plans and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business.

• Owns and fosters effective communication at all levels of the organization.

• Ensures daily operations are maintained as scheduled.

At Aramark , developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

• At least five years? experience in operations management or in a related field.

• Requires a degree in Business, Operations Management, or equivalent experience.

• Knowledge of organizational effectiveness and operations management.

• Experience budgeting and forecasting.

• Familiarity with business and financial principles.

• Leadership ability.

• Outstanding organizational skills.

• Previous experience in merchandising or retail industry is a plus.

• Excellent interpersonal, communication, analytical, and organizational skills.

• Ability to multi-task and perform under pressure.

• Experience with merchandising software systems is a plus.

• Proficiency in Microsoft Office.

• Self-motivated and positive.

• Candidates must be available to work nights, weekends, and holidays.

• Schedule ? 60+ during the summer season, 40+ during the winter season.

• Must obtain ServSafe Managers Certificate within 45 days of employment.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

This position requires flexibility, you may be asked to work outside of your normal work schedule if extenuating circumstances prevail.

Education

Bachelors preferred

About Aramark

Site Specific Information

You?ll be working on cloud nine at Pikes Peak, and by cloud nine, we mean it with our summit at 14,115 feet elevation! On a clear day, you can see nearly five states and as far as Kansas or New Mexico. Even during the warm months, you have views of the beautiful snow-capped mountains of the Continental Divide. As a member of our team, you?ll make bonds that last a lifetime with people from all over the world, teammates, and guests alike. Pikes Peak teammates enjoy working with others, love meeting new people, and go above and beyond to create memorable moments. Experiences on the mountain provide you with a unique perspective you?ll never find in another work environment.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .