The Transportation Coordinator is responsible for developing, monitoring, coordinating and implementing the college-wide transportation scheduling for students’ needs (other than varsity athletics). Reporting to the Director of Campus Safety, the Transportation Coordinator supervises full-time and part-time transportation employees, including students who operate college owned, leased and rented passenger vehicles. Responsible for education, training and evaluation of prospective student operators. Distributes and tracks parking permits sold and/or given to staff, faculty and students. Other responsibilities include, but are not limited to, providing alternative transportation as needed, developing and presenting safety education programs to students, faculty and staff when necessary.

This is a full-time, nonexempt position with a pay range of $24.00 - $27.00 per hour.

Responsibilities

• Reviews, approves and revises transportation requests to ensure efficiency and to reduce costs. Maintains student operators' accountability throughout the College. Conducts vehicle inspections, maintenance, assesses training needs and schedules for appropriate action.

• Leads, directs, guides and monitors the work of van and relief operators. Responds to requests for assistance by troubleshooting and providing solutions to driver-related issues. Orients staff and students to department policies and procedures.

• Resolves operational challenges related to vehicle, shuttles and sale of parking permits. Investigates situations and complaints, and recommends solutions to reach resolution of issues relating to transportation

• Aids in the planning, research, development and implementation of department policies and procedures

• Develops, maintains and instructs a Vehicle Safety and Certification Program for all students who will utilize any College owned, leased or rented vehicle

• Collects, analyzes and reports statistical data regarding the operation of department vehicles; plans recommendations for the department based on any data received

• Submits information to the Bureau of Motor Vehicles to complete motor vehicle record checks on all students who will operate College owned, leased or rented vehicles; maintains records on all student operators

• Maintains records on vehicles' maintenance, registrations, and inspections. Coordinates with Facilities Management to have required services completed

• Perform other related duties as assigned

• High School diploma or equivalent

• Two years of college level coursework in any of the following areas: public administration, business administration, urban or transportation planning or another related field

• Three years of parking and/or transportation experience, one of which must be in a key administrative support role

Knowledge, Skills, and Abilities

• Knowledge in alternative transportation options

• Ability to provide and implement excellent customer service standards and principles

• Knowledge of current local, state and federal rules and regulations as pertains to transportation issues

• Knowledge of departmental processes and procedures

• Ability to work both independently and as a team

• Leading, training and coordinating the work of others, including students, in a team environment

• Strong computer base knowledge, including familiarity with Microsoft Word, Excel and PowerPoint

• Excellent verbal, written, organizational and typing skills; effectively communicate both verbally and in writing

• Familiarity with organizing and maintaining records, working with parking system equipment and software

• Ability to prioritize multiple tasks in a fast-paced and changing environment; remaining calm in difficult situations

• Maintain effective working relationships

• Evaluate the needs of customers and create effective schedules to optimize customer ridership

• Effectively evaluate situations or issues as they arise and develop sound, working solutions

• Meet expectations of the College regarding customer service

• Perform the above assigned tasks in an efficient and accurate manner

• Perform other duties as assigned

• Actively participate in building our diverse, inclusive and equitable campus community

Please submit a cover letter, resume and contact information for three professional references. Consideration of candidates will begin immediately and continue until the position is filled

Hamilton College is an Affirmative Action, Equal Opportunity employer and is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity in all of its forms and a wide array of cultural experiences as integral components of academic excellence. Candidates who can contribute to those goals are encouraged to apply and to identify their strengths in these areas.