Job Information
Amazon Senior 3P Concessions Manager, EU 3P Concessions in Clichy, France
Description
- Postition can be based in Paris, Lux, London, Madrid, Barcelona, Milan
Do you enjoy solving complex problems, interacting with stakeholders and managing EU-wide programs, all to improve customer experience?
As Senior 3P Concessions Manager, you will work cross-functionally with different internal teams, and closely with our Carrier partners to identify and solve problems in the delivery experience.
You will be responsible for leading 1 or 2 programs for outbound operations, and for managing and improving delivery performance across multiple carriers and geographic regions.
Key job responsibilities
Program Management: Lead 1 or 2 comprehensive programs across various EU countries.
Performance Management: Manage and enhance the concessions performance of multiple carriers in 1 or 2 georgraphic regions. Run deep dives to identify root causes. Develop and implement action plans with clear milestones and objectives.
Process Improvement: Establish long-term, scalable processes with carriers, ensuring their engagement and collaboration.
Stakeholder Management: Collaborate with multiple internal and external stakeholders.
Communication and Engagement: Maintain engagement with leadership and key stakeholders, and foster effective communication and partnerships.
Basic Qualifications
Significant program or project management experience
Results-driven individual with strong proactiveness
Good analytical and communication skills
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
MBA or Master's degree in business, operations, supply chain, logistics.
Knowledge of Lean, Six Sigma and Kaizen techniques. Process improvement experience.
Experience working within the transportation delivery industry and a solid understanding of carrier operations are advantageous.
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
Amazon
-
- Amazon Jobs