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Accenture
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Cleveland, Ohio
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complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS ... functional capabilities listed below:
Customer Service Channels (B2C, B2B)
Cross-channel (Web
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Accenture
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Cleveland, Ohio
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delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel ... , customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As
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Accenture
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Cleveland, Ohio
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deliver customer value and think about customer support in a digital, self-service manner and you’re ready to apply your knowledge to help clients optimize and transform their customer service solutions. You
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Accenture
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Cleveland, Ohio
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Managed Service Providers, and Telecom. You will work with clients to support business goals, drive value and achieve optimal commercial structure, quality and service levels. In this capacity, you will have
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Accenture
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Cleveland, Ohio
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—one that's anchored around the customer and propelled by intelligence to deliver outstanding ... , Internet of Things, Software as a Service, Enterprise Resource Planning and Cloud-based solutions
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Accenture
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Cleveland, Ohio
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sustained focus on improving customer acquisition, conversion, and retention for business-to-business and ... marketing/sales/customer success operations, we want to meet you! If you love, we want to meet you!! There
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Accenture
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Cleveland, Ohio
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is committed to providing veteran employment opportunities to our service men and women
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Accenture
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Cleveland, Ohio
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experience with Customer Data Platforms (CDP) and/or Interaction Studio
Experience supporting the ... )
Bonus Points If
Experience with Customer Data Platforms (CDP) and/or Interaction Studio
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Accenture
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Cleveland, Ohio
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ExactTarget) or other Marketing Automation Tools
A minimum of 5 years customer relationship management experience (service, marketing and/or sales).
A minimum of 2 years crafting marketing solutions (e.g
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Accenture
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Cleveland, Ohio
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engagement leadership: Assess engagement performance, risks, issues and impact on solution and service ... :
You can adapt to dynamic work environment and be creative within a team
You are customer-oriented
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Accenture
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Cleveland, Ohio
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performance, risks, issues and impact on solution and service delivery commitments, client relationships, etc ... customer-oriented and great at building client relationships
You have a strong background in Cloud
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Accenture
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Cleveland, Ohio
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engagement performance, risks, issues and impact on solution and service delivery commitments, client ... creative within a team
You are customer-oriented and great at building client relationships
You
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Accenture
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Cleveland, Ohio
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very strong work ethic with a fervent customer service focus.
You have experience leading and ... providing veteran employment opportunities to our service men and women.
For details, view a
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Accenture
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Cleveland, Ohio
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Experienced with Customer Data Platforms (CDP) and/or Interaction Studio
Knowledgeable in both functional ... providing veteran employment opportunities to our service men and women.
For details, view a
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Accenture
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Cleveland, Ohio
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very strong work ethic with a fervent customer service focus.
You have experience leading and ... providing veteran employment opportunities to our service men and women.
For details, view a
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Accenture
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Cleveland, Ohio
...
.
Validation functional and technical design.
Write and maintain functional documentation of customer ... service men and women.
For details, view a copy of the Accenture Equal Employment
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Accenture
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Cleveland, Ohio
...
)
Bonus Points If:
Experience with Customer Data Platforms (CDP) and/or Interaction Studio ... is committed to providing veteran employment opportunities to our service men and women
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Accenture
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Cleveland, Ohio
...
.
Validation functional and technical design.
Write and maintain functional documentation of customer ... providing veteran employment opportunities to our service men and women.
For details, view a
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Accenture
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Cleveland, Ohio
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customer relevance. Our capabilities span ideation to execution: growth, product and experience design ... , innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical
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Accenture
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Cleveland, Ohio
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Property & Casualty Insurance to understand and analyze the business needs of the customer
Detailed ... is committed to providing veteran employment opportunities to our service men and women
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Accenture
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Cleveland, Ohio
...
to the business.
Prior customer-facing roles to ensure client management is preferred ... providing veteran employment opportunities to our service men and women.
For details, view a
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Accenture
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Cleveland, Ohio
...
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Customer Service Accountability
Focal point for client activity, serving as single point of contact ... , Network Technology, Service Management, Hybrid Cloud, Public Cloud, and traditional Data Center
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Accenture
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Cleveland, Ohio
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's Salesforce practice.
You Are
A Salesforce Field Service ... custom and out-of-the-box solutions using Salesforce and Field Service functionality (APEX, SOQL
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Accenture
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Cleveland, Ohio
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& service the product, and the creative components that make the product competitive. You will leverage ... offerings. If you want to build the next generation financial service offerings, we have a place for you
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Accenture
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Cleveland, Ohio
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for our Financial Services clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud and ... is committed to providing veteran employment opportunities to our service men and women
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Accenture
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Cleveland, Ohio
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is committed to providing veteran employment opportunities to our service men and women
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Accenture
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Cleveland, Ohio
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is committed to providing veteran employment opportunities to our service men and women
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Accenture
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Cleveland, Ohio
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, application security, and managed service solutions to rethink the entire security lifecycle ... responsibility for the management and day-to-day operation of Fortune 500 Customer’s Identity Management systems
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Accenture
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Cleveland, Ohio
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excellent service while ensuring compliance with strategy, local legislation and policies.
The Work:
Stakeholder management
Partner with ET Strategy Lead and ET Lead to solution on Stakeholder (DOO, Service
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Accenture
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Cleveland, Ohio
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is committed to providing veteran employment opportunities to our service men and women
...