Job Description

Aramark is currently seeking a Catering Services Director to support the Cleveland Zoo! The Catering Services Director is responsible for planning and leading all catering operations and special events at the zoo. Additionally responsible for the budgets and financial goals of the department.

Job Responsibilities

• Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration

• Responsible for all aspects of preparation, service, and cleanup for multiple catering operations

• Develop and implement catering solutions to meet customers? needs

• Develop and maintain effective client and customer rapport

• Develop annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets

• Establish and maintain service and presentation standards for all catering operations, implement processes to ensure compliance and consistency

• Implement new services to support base business growth and client retentions

• Stay ahead of and advise clients, customers and staff on current catering trends and products

• Facilitate the delivery of prepared food built from banquet event orders

• Participate in sales process and negotiations of contracts and assist clients in planning special events

• Train and lead catering employees to ensure catering standards are followed

• Responsible for setting and delivering sales, food, and labor targets

• Responsible for execution of catering events of varied size and scope including staffing and management

• Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables

• Ensure compliance with all food, occupational and environmental safety policies

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires a bachelor's degree or at least 3 years of related experience in a leadership role

• Requires previous experience in special events and catering

• Must possess strong communication and client relations skills

• Complete Food Handlers and Alcohol Service Certifications as required

• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time

• Must have availability to work an event-based schedule including evening, weekend, and potentially some holiday hours

#FS-300

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .