Website Experience Leader

Location : CLEVELAND, OH, United States

Job Family : Information Technology

Job Type : Regular

Posted : Apr 10, 2024

Job ID : 48204

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Job Description

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Join Parker Hannifin’s Digital & IT Team located at our Global Headquarters in the suburbs of Cleveland, Ohio! We are actively looking for team members to join our Digital & IT team! A career at Parker offers a meaningful sense of accomplishment and boundless potential for professional and personal growth. You will work alongside the brightest minds in the world to develop innovative technology and products and contribute to our company’s goal of solving the world’s greatest engineering challenges. Through Parker’s social responsibility programs, you will have opportunities to give back to the community and make a difference in the lives of others. We offer a competitive total rewards package, hybrid work schedule, and a vibrant work campus with many amenities.

Position Summary:

As a pivotal member of the Customer Facing Applications team, you will hold strategic oversight for enhancing digital functionalities across Parker.com and other customer-centric platforms. Your role is crucial in delivering impactful digital experiences. You will adeptly identify and interpret business requirements, integrating them with scalable enterprise solutions. This role demands your proactive orchestration of these solutions to fruition, employing agile methodologies to ensure rapid and iterative development.

In collaboration with the integrated marketing and design teams, as well as key business stakeholders, you will significantly contribute to the strategic planning and execution of the global website's roadmap. You will spearhead the introduction of new digital experiences, meticulously ensuring they align with business objectives, complement existing web applications, and adhere to the meticulously crafted user journey. Your commitment to agile principles will enable you to adapt quickly to changing priorities, foster continuous improvement, and deliver high-value features at a consistent pace.

Your leadership is pivotal in fostering synergies across various teams, driving the evolution of unified digital experiences that align with the overarching business strategy and user engagement goals. Through the agile framework, you will facilitate collaboration, transparency, and cross-functional teamwork, ensuring that all project milestones are met with efficiency and adaptability.

Primary Responsibilities:

This role is subject to Export Control Restrictions (ITAR) and all applicants must be a U.S. Citizen, Permanent Resident, Refugee, or Asylee.

• Leverage User Data to drive decision-making

• Lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance across cross functional teams and third-party resources.

• Deployment and ongoing tuning of website platform to improve defined metrics on parker.com and other customer facing applications.

• Understands system requirements, including identifying program interactions and appropriate interfaces between affected components and sub systems.

• General support for digital features and on Parker.com, like Adobe Experience Manager, translation processes, product information, and other key features.

• Analyzes website platform system and data requirements, including identifying appropriate interfaces, and works with other functional and technical to implement.

• Recommends new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities. Remains current with new technologies.

• Participates in system testing and validation procedures, programming, configuring and documentation.

• Writes and/or reviews system specifications, including output requirements and flow charts.

• Assists in preparing project plans using project management tools.

• Reviews test results; documents test activities, and records remedial actions.

Required Qualifications:

This role is subject to Export Control Restrictions (ITAR) and all applicants must be a U.S. Citizen, Permanent Resident, Refugee, or Asylee.

• Bachelor’s degree in Business, Computer Science or related discipline.

• Overall 5+ years of IT technical experience working in enterprise level environments.

• Strong project management skills. Demonstrating the ability to manage many competing projects simultaneously.

• Experience analyzing content sources and developing/configuring integrations.

• Effective communication skills with technical and non-technical staff.

• Strong desire for continuous learning.

Desired Qualifications:

• Experience with Agile methodologies.

• Experience with translating business need into technical specifications.

• Experience with Content Management Systems, PIM Systems, and Online Commerce Platforms

• Experience with website best practices, such as User Journey Mapping, UX/UI, and Technical and Content SEO.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go toKnow Your Rights: Workplace Discrimination is Illegal (eeoc.gov) (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights-ScreenRdr.pdf) andGenetic Information Discrimination (https://www.eeoc.gov/genetic-information-discrimination)

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