Pre-Analytics Team Lead, In-Office Phlebotomy

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

With a diverse array of test offerings within a centralized location, our laboratories offer a full suite of services without sacrificing turnaround time or compromising specimen integrity. Centralized data, readily accessible support, and collaboration between the laboratory and ordering provider reduce the time to a patient's diagnosis and treatment.

A caregiver in this position works 7:30am - 4pm.

The person in this role will travel on a daily basis to physician offices to lead our phlebotomists.

Travel will include the Cleveland, Akron, Youngstown, and Columbus areas.

A caregiver who excels in this role will:

• Have prior phlebotomy experience and leadership experience

• Provide guidance and technical oversight of a work group in phlebotomy services.

• Interact with department supervision and site leadership to maintain staffing, service levels, quality and performance.

• Implement and comply with safety procedures and regulations.

• Comply with department and institute financial targets.

• Facilitates team meetings, ensure proper staffing and workload levels, participate in the hiring process, onboard and train new caregivers, conduct evaluations and corrective actions, and escalate complex problems to a supervisor.

• Investigate and resolve routine operational problems and patient issues.

• Drive local root cause analysis and implementation of improvements and counter measures.

• Lead departmental projects.

• Provide response to local quality concerns and inform critical issues to senior management.

• Drive front line employee engagement and recognition.

• Facilitate development of lead techs.

Minimum qualifications for the ideal future caregiver include:

• Associate's degree and three years of laboratory experience OR a high school diploma/GED and five years of experience.

Preferred qualifications for the ideal future caregiver include:

• Bachelor's degree in business administration, healthcare administration or a related field. This may substitute one year of required experience.

• Prior leadership experience strongly preferred

• Prior phlebotomy experience strongly preferred

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to communicate and exchange accurate information

• Ability to travel throughout the hospital system and, in some locations, off-site.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities