This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4252432

\ Responsibilities and Duties:\ Capture and enter all required information for per-registering patients accurately and efficiently\ Verify existing patient information and preferences are accurately reflected in their medical record (e.g.,\ insurance coverage, mailing address, phone number, email)\ Verify and review patients and families insurance coverage and benefit eligibility, and document\ appropriately\ Address patients and families various scheduling needs in a single interaction\ Schedule patient procedures/appointments per provider orders/referrals\ Review scheduled appointment information with patients and families, and provide appointment\ details/corresponding documents via patient and family preferred communication channels\ Investigate, resolve and document service requests in a timely and efficient manner\ Perform non-clinical screening to ensure the patient is seen by the right physician at the right time\ Review assigned work queues and address any pending scheduling needs\ Demonstrate strong customer service skills in all interactions with patients, families, and clients\ Observes and maintains confidentiality of protected health information at all times\ Adheres to organizational and departmental policies, procedures, and established best practices\ Demonstrates a commitment to patient centered care\ Other duties as assigned\ \ \