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KeyBank NA Operations Consultant (Anti-Money Laundering Operations Support Team) in Cleveland, Ohio

Location: For Those Who Work At Home - Various, Ohio 44145 The Anti-Money Laundering (AML) Operations Support team (AMLOS) is a support group within Key Enterprise Security Services (ESS) that is responsible for providing support, subject matter expertise, and analytics for AML/BSA, customer due diligence, and sanctions screening processes and applications. AMLOS owns the ESS Data Validation Program which includes data quality, completeness, and validation for the financial crimes compliance model inventory (AML, OFAC, and Fraud). AMLOS partners with AML Operations, Financial Crimes and Liquidity Risk Modeling (FCLRM), and Financial Crimes Governance (FCG) to help execute Key's AML Compliance Program. AMLOS must develop and maintain knowledge of AML regulations and apply that knowledge to the support of AML systems and processes. JOB BRIEF (PURPOSE) This position is an Operations Consultant position within the Anti-Money Laundering Operations Support (AMLOS) team responsible for providing support within the Transaction Monitoring, Case Management, and Data Validation pillar. This position will be responsible for understanding impacts across AML applications supported and ensuring those impacts are accounted for, assessed, resolved, and documented. This position actively participates in corporate projects that affect AML applications by providing AML system and data requirements, writing and executing test scenarios and communication plans. In addition, this position participates in activities such as GRC testing, AML model and data validation, data analysis, report writing, etc. Relationship building within the Key Technology, Operations & Services (KTOS) organization, lines-of-business (LOBs), Financial Crimes Governance (FCG), Financial Crimes and Liquidity Risk Modeling (FCLRM), Model Risk (MR), and internal ESS partners is a primary success factor. A background in technology systems, operations processes and AML/OFAC regulations are also contributors for success. ESSENTIAL JOB RESPONSIBILITIES The responsibilities of the Operations Consultant focused in supporting AML processes and applications and the Data Validation program are: Leads, identifies, and implements strategic improvement concepts that generate measurable benefits across the organization (e.g. revenue, expense, client experience, etc.). Ability to analyze, identify and recommend appropriate solutions to complex system problems. Analysis includes operational impact, root cause analysis, cross application impact, and arrival at solutions that can be translated and communicated clearly to end users and key stakeholders. Actively participate in enterprise projects that affect AML applications by providing AML application and data requirements and writing and executing effective testing plans. Use project management skills to lead and drive the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc. Assist in developing reporting and metrics to measure the effectiveness of models, system performance, and AML Operations processes. Support solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; leads and recommends solutions for operational or technology issues; translate and communicate clearly to end users and key stakeholders. Interpret findings from data mining processes and communicate findings to senior leadership. Partner, communicate, and negotiate with stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion. Serve as a "trusted advisor" who develops and maintains strong relationships with both internal and external stakeholders (LOB partners, technology, compliance, vendors, etc.) in order to influence business decisions. Demonstrate and maintain know

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