Ohio Means Jobs Cleveland Cuyahoga County is sourcing for a local small business looking for a PT and FT cashier. MAJOR DUTIES AND RESPONSIBILITES - Customer Interaction: Assist and greet all guests upon arrival and provide them with menus. - Introduce servers to guests to maintain a seamless dining experience. - Ensure customer satisfaction by maintaining the efficiency of all restaurant activities. - Menu and Inventory Management: Prepare and maintain all menu folders and insert appropriate leaflets as needed. - Monitor the inventory of all supplies and assist in preparing purchase orders. - Maintain and update the floor plan, ensuring approval from the manager. - Service Excellence: Manage service guidelines and maintain regular interaction with all guests to ensure a high level of service. - Inform guests about menu specials and daily offerings. - Develop and maintain professional relationships with guests, managing all requests promptly and courteously. - Support for assisting the manager in performing all duties related to guest service. MINOR DUTIES AND RESPONSIBILITIES Specials and Promotions: We appreciate your role in maintaining up-to-date knowledge of all daily specials and promotions. - Please let guests know about any changes or special offers. - Cleanliness and Organization: - Ensure that the cashier station and surrounding areas are clean and organized. - Help maintain the overall cleanliness of the restaurant. - Team Collaboration: Work collaboratively with other team members to ensure a smooth operation. - Could you assist in training new employees when needed? - Technical Skills: Operate the cash register efficiently and accurately to handle cash and credit card transactions. - Balance the cash drawer at the end of each shift. QUALIFICATIONS FOR THE JOB Education: High School Diploma Experience: - Strong attention to detail and ability to follow instructions accurately. - Excellent organizational and time management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong commitment to maintaining a clean and sanitary front of the house Other: -Must have 2 years of restaurant experience Must possess a valid SERV Safe Food Handler Certification and adhere to all food safety and sanitation standards. KEY COMPETENCIES Customer Service Orientation - Attentiveness: The ability to listen to customers and provide solutions promptly. - Courtesy and Professionalism: Always maintain a friendly, polite, and professional demeanor. Communication Skills - Verbal Communication: Clear and concise communication with customers and team members. - Non-Verbal Communication: Positive body language and eye contact to enhance customer interaction. Technical Skills - Point of Sale (POS) System Proficiency: Efficiently using POS systems for transactions. - Basic Math Skills: Handling cash, making changes, and processing payments accurately. Problem-solving Skills - Conflict Resolution: Effectively handling customer complaints and resolving issues amicably. - Adaptability: Quickly adjusting to customer needs and changes in the environment. Organizational Skills Time Management: Efficiently manage time to serve customers promptly. - Multitasking: Handling multiple tasks simultaneously without compromising service quality. Attention to Detail -Accuracy: Ensuring correct pricing, product information, and transaction handling. - Consistency: Maintaining consistent quality in service and product presentation. Teamwork and Collaboration - Cooperation: Working well with other team members to ensure a smooth operation. -Supportiveness: Providing assistance and support to colleagues as needed. Reliability and Dependability - Punctuality: Arriving on time