New Waterloo is seeking a talented and passionate Director of Sales for a 97 key lifestyle hotel in Cleveland, Ohio

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, and Albert Hotel.

Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel will have 97 guest rooms & suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property will feature a full-service restaurant, bar, event & meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland's long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs -  all carefully selected to be additive to and reflective of the innovation & creativity that makes Cleveland so special

JOB OVERVIEW The Director of Sales is responsible for the selling efforts on behalf of the hotel in accordance with the objectives established in the sales and marketing plan. The Director of Sales will ensure sales activities and bookings are focused to yield maximum revenue per available guest room and any meeting or event space where applicable. The Director of Sales will have direct oversight of sales managers and coordinators.

What you'll do:

• Oversee the Sales Team
• Develop sales action plans and execute accordingly to achieve established revenue goals
• Target accounts by mapping specific businesses and their buying tendencies
• Oversee all sales-related activities including but not limited to, concessions, contract negotiations, rate quoting, deposit schedules, rooming lists and other documents
• Participate in monthly forecasts for sales-driven segments and events
• Maintain an organized departmental plan for correspondence and follow-up
• Promote local awareness through maintaining relationships with CVB and other industry partners and organizations
• Conduct site tours to showcase the property.
• Entertain clients on property
• Host FAM stays to agents selling and booking the market
• Have a working knowledge of local and regional competition
• Work closely with the operations team by ensuring the timely execution and delivery of resumes and banquet event orders
• Participation in the hotel's weekly revenue meeting to review strategy and business needs
• Participate in weekly leadership meetings
• Execute New Waterloo initiated sales and marketing programs

• Assist with the completion of the hotel's annual budget

   

Who you are:

You have solid leadership skills

You have a history of leading successful sales teams

You believe in hospitality, deeply and passionately

You can sell and negotiate with the best of the best

You know how important relationships are and you find joy in growing and maintaining new ones

You are hungry for the business and driven by the close

You are highly competitive

You are an excellent communicator

You are naturally curious and listen more than you talk

You use your time wisely and are an expert in prioritizing

You have a strong work ethic a