CORE RESPONSIBILITIES AND TASKS: Define and lead Global Transformation Office program strategies Define the Global Transformation Office program's goals, objectives, and strategic alignment Develop a comprehensive Global Transformation Office program plan that outlines scope, resources, timelines, and dependencies Take ownership of Global Transformation Office program and project budgets and manage overall delivery of them Establish governance process & standard scorecards (uniform enterprise-wide) to track performance & problem solve issues and leverage insights to inform data-driven decision making Communicate to the Program Management and Global Transformation Office leadership about the impact/trickle-down effect of changes on resourcing, their respective responsibilities and scope of work Own the end-to-end lifecycle of the planning, prioritization, execution of programs Be the bridge between the Global Transformation Office program management, functional leads, and business partners Plan future GTO program activity, including consultations with project sponsors, analysis of requirements and arranging timeframes Work with vendors, partners, and external 3rd party teams to drive results, review scope, timelines Define and track success measures to ensure alignment Global Transformation Office goals Manage Senior/ Executive level stakeholders Support cross functional product and delivery structuring, timeline development, and execution Ensure all projects are delivered on-time, on-budget, and on-strategy Ensures that business and process needs are being met by evaluating the ongoing effectiveness of current initiatives Facilitate decision-making, arbitrate impasses, remove barriers when needed to drive project progress through complexity and timelines Introduce leading indicators/ metrics that can predict outcomes of the Global Transformation Office program while enabling management decisions through program insights and key performance metrics Collaborate with the product managers and educate them about the scope and progress of the project; coordinate across projects delivery, timelines, resourcing etc; receive inputs/feedback from Project Managers about execution Leverage teams by educating them on program management tools and streamline tool support end-to-end (from intake to onboarding to execution) Consult with value management to evaluate and apply suggestions for improving efficiency and cost-effectiveness Develop and maintain lessons-learned inputs for program utilization on future projects Develop and maintain a program governance structure for the entry, tracking, and reporting of all projects and programs in alignment with the business and key processes Provide program / project updates to key leaders and stakeholder groups (e.g., roadshows, quarterly business reviews, monthly business reporting, steerco meetings) Develop talent in the program management function to increase effectiveness, build diversity, and improve bench strength Mentors, guide, and sponsor the development of key talent FORMAL EDUCATION: Required: Bachelor's Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business) Preferred: PgMP (Program Management Professional) Certification PMI Certified Project Management Professional (PMP) or PMI Agile Certified Practitioner (PMI- ACP) preferred. KNOWLEDGE & EXPERIENCE: Required: 10+ years proven experience and a track record in program management within a B2C or B2B environment Prior experience in multi-national manufacturing organizations, working mainly in IT transformation programs Prior experience building, implementing, a