Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As the Director of HR (Human Resources) Services, you will serve as the HR Services leader and act as a strategic advisor supporting operational strategies for the core business within the Nursing Institute's leadership. You will build a deep understanding of business and workforce needs which will help you translate operational challenges into human resources strategies. To support those needs, you will collaborate with HR Centers of Excellence (COEs). This role will allow you to navigate and balance the needs of the business, organization, and HR while maintaining an independent perspective and voice within the Nursing Institute.

The ideal future caregiver is someone who:

• Has high-level management, leadership and communication skills.

• Has strong healthcare HR (Human Resources) experience.

• Can influence decisions and is comfortable interacting with executive team members.

• Is comfortable working in a highly matrixed organization.

In this leadership role, you will work in a dynamic and technologically advanced environment that allows you to discover, learn and grow. You'll remain professionally challenged as you shape the career of your dreams and find where you belong, here at Cleveland Clinic.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• In collaboration with Institute/Division/Hospital Leadership, creates and ensures ongoing review of the HR strategic plan aligned to business goals and workforce planning needs of the area.

• Establishes Objectives & Key Results (OKRs) to communicate, measure and track key outcomes of the strategic plan.

• Builds and maintains relationships and partners with HR COEs to drive the Institute/Division/Hospital's HR strategic plan and other HR initiatives, which may include workforce planning, diversity & inclusion, benefits, compensation, talent acquisition, workplace wellness, learning & engagement, HRIS & analytics and HR communications.

• Directs and oversees the work of HR Services employees.

• Identifies opportunities, makes recommendations and drives process improvement.

• Understands, uses, and interprets HR and business metrics to identify trends, problem solve and influence change.

• Assesses and elevates the level of talent on a continuous basis. Provides structure and guidance for leadership development strategies within the organization.

• Viewed as a trusted and strategic advisor to the Institute/Division/Hospital executive team regarding key organizational and HR issues.

• Serves as a coach in efforts related to change management, engagement, team effectiveness, and leadership development.

• Facilitates leadership development initiatives such as retreats, new leader assimilations, and team engagement activities.

• Investigates complex employee complaints and makes recommendations to senior leaders.

• Navigates difficult discussions and complex situations to assist leadership with assessing performance deficiencies and developing plans to address.

• Assesses risk to organization for all issues related to employees and HR matters and offers sound recommendations to address.

• Oversees that leaders are informed and compliant with organizational initiatives (e.g., annual performance reviews, merit, engagement, compliance, flu, etc.) and regulatory compliance.

• Maintains regulatory knowledge and expertise. Partners with the legal department as needed/required.

• Oversees collective bargaining agreement and relationship, contract interpretation, and contract negotiations, if applicable.

• Participates in Institute/Division/Hospital leadership councils and committees as appropriate.

• Other duties as assigned.

Education:

• Bachelor's degree in human resources, business or related field required.

• Master's Degree preferred.

Certifications:

• Human Resources certification preferred (Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)).

Complexity of Work:

• Strong communications skills (verbal and written), group facilitation and presentation skills.

• Requires analytical skills in talent management, workforce planning, and HR strategy, including the ability to analyze and apply data measure performance and outcomes.

• Requires critical thinking skills, problem solving, decisive judgment and the ability to work with minimal supervision.

• Ability to build relationships at all levels of the organization.

• Proficient in Microsoft Office applications (i.e. Outlook, Word, Excel and PowerPoint)

Work Experience:

• Minimum 8 years of progressive, related Human Resources experience inclusive of 3 years' management experience and/or experience coaching and mentoring leaders required.

• Healthcare experience is preferred.

• In depth knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.).

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system and, in some locations, off-site.

• Ability to operate a computer and other office equipment.

• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $48.99

Maximum hourly: $74.71

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities