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Delaware North Assistant Concessions Manager, Progressive Field in Cleveland, Ohio

The Opportunity

Delaware North Sportservice is searching for Assistant Concessions Managers to join our team at Progressive Field in Cleveland, Ohio. As an Assistant Concessions Manager, you will support the Concessions Manager to lead and oversee the concessions operation and team members. Join us for the game day excitement and apply today.

Pay

Minimum – Anticipated Maximum Base Salary: $43888 - $54100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance

  • 401(k) with up to 4% company match

  • Annual performance bonus based on level, as well as individual, company, and location performance

  • Paid vacation days and holidays

  • Paid parental bonding leave

  • Tuition and/or professional certification reimbursement

  • Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

  • Coordinate and supervise team members and volunteer group members

  • Interview and hire new team members, training them on company goals, policies, and procedures to ensure team performance and excellent guest service

  • Comply with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment

  • Execute an effective cash handling system, maintain inventory, verify sales reporting, and prepare cost and operational reporting

Qualifications

  • 1-3 years' managerial or supervisory experience in the food service industry, preferably with prior concessions involvement, showing commitment to the experiences of both team members and guests

  • No college degree required

  • Knowledge of business accounting policy and procedure with the ability to analyze data

  • Self-motivated with innovative ideas to increase operational efficiency

  • Strong decision making, demonstrated initiative, guidance, and team building skills are essential

Shift Details

Day shift

Evening shift

Holidays

Monday to Friday

Evenings as needed

Weekends

Event based

12 hour shift

10 hour shift

8 hour shift

Who We Are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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