Job Summary: The Business Services and Outsourcing (BSO) Human Capital Management (HCM) Associate supports and assists client engagements that involve the implementation of custom operational solutions. The BSO HCM Associate will collaborate with BSO HCM Consultants providing support for assigned business clients. The BSO HCM Associate is responsible in supporting the practice organizational business structure and administrative responsibilities. Job Duties: Assists in supporting clients by providing guidance through the various procedures from start to finish Assists with the benefits process and helps ensure all clients are aware of benefits Provides support to the clients by running reports to analyze and compile data identifying trends Provides back up support for all HR functional areas Assists employees on HR issues Provides organizational and administrative support for BSO HCM team including but not limited to business development activities, client invoicing, client engagements and practice structure Supports and helps implement new programs and trainings Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills and Abilities: Education: Bachelors degree, required Bachelors degree in Business Management, Human Resources, or Psychology, preferred Experience: Basic human resources or related generalist experience, required License/Certifications: N/A Software: Proficient in Microsoft Office Suite, specifically Word, Excel and PowerPoint, required Language: N/A Other Knowledge, Skills & Abilities: Ability to interact with business clients Excellent interpersonal skills, such as working well with others and motivating people Knowledge of HR outsourcing marketplace Basic knowledge of HR functional areas and HR processes General understanding of employment function including legal and regulatory aspects and general human resources program administration Strong organization skills and attention to detail Ability to work on multiple tasks simultaneously with regular interruptions and complete tasks effectively within a reasonable amount of time Excellent verbal and written communication skills, including ability to: Effectively communicate in a courteous, professional and tactful manner by e-mail, telephone and in person with co-workers, management, clients and others in favorable or unfavorable situations Respond well to questions in a timely manner Demonstrate good listening skills Write clear and concise business correspondence Gather, organize and summarize information Present clearly, credibly and confidently Present technical information effectively Applies principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions Follows and applies specific rules and regulations Works with minimal supervision Ability to travel based on client and practice needs Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $20.00/hr - $39.00/hr NYC/Long Island/Westchester Range: $22.00/hr - $37.00/hr Washington Range: $20.00/hr - $39.00/hr All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.