Performing a variety of technical field service related duties involving new product installations including equipment start up, functional testing, and customer training Must be able to read, understand and work to blueprints, drawings, schematics, manuals and other specifications Documentation of machine data, service history and quality information Assist customers with parts identification and ordering Demonstrate products as necessary in support of sales Communicate with the regional managers to insure customer expectations are met and important information is passed on to the proper parties Maintain prompt communication of expense and, service reports, etc. on a weekly basis Make recommendations for changes and improvements as may be developed through field service activity Two (2) year Technical Associates Degree (Mechanical, Electrical or Laser technology) or the equivalent combination of technical school training and military / industrial experience required Minimum two (2) years related hands on electronic/assembly repair experience required. Previous CNC fabrication machinery equipment repair strongly desired Excellent written and verbal communication skills with the ability to collaborate and interact with others Ability to effectively comprehend and communicate technical concepts Demonstrated aptitude for learning new technologies Demonstrated computer skills (Microsoft office environment, internal network) Detail oriented with strong time and project management skills Must be able to lift /move objects up to 50 pounds consistently with heavier weight necessary at times Ability to be exposed to dust, odor, oil, fumes and noise in a manufacturing environment.