Sobre Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Descripción del trabajo:

Requirements:

• 2+ Years of experience working in a professional IT support environment.

• 4+ years of demonstrated experience administrating and implementing various versions of OpenText RightFax and/or XMedius (XM) Fax solutions

• 2+ Years of experience in operational support and problem resolution for Windows-based systems.

• Knowledge of enterprise telecommunications technologies such as POTS, SIP, and others.

• Knowledge of RightFaxreport generation

• 1+ Years of experience with enterprise ticketing system used for work assignment and tracking

• Ability to effectively communicate with both peers and others in non-technical roles

• Ability to smoothly integrate into a team of peers and collaborate effectively

• Ability to operate independently on long-term tasks without constant supervision

• Ability to remain calm and methodical during periods of elevated stress

• Expected to provide support on rotational on-call basis, including occasional night/weekend

Preferred Qualifications for Consideration: this is nice to have or wish list . Below is an example.

Experience with ITIL

Certifications:

• RightFAX Administrator

• XM Fax Administrator / Business Administrator

IT Industry-standard certifications, such as Microsoft’s MCITP and MCSE, CompTIA’s A+ and Server+, and others.

College Bachelor’s degree preferred but not required

Knowledge of MSSQL

Clausura:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.