TECHNICAL SYSTEMS ANALYST (NC)

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TECHNICAL SYSTEMS ANALYST (NC)

Salary

$90,164.40 - $121,173.42 Annually

Location

Ohio 45202, OH

Job Type

Full-time Classified

Job Number

24-00874

Department

Enterprise Technology Solutions

Opening Date

09/23/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

General Statement of Duties

The position duties encompass skills in multiple areas encompassing the City's Metropolitan Area Network including; Network design and engineering, new site deployments, network operational maintenance, performance monitoring and alerting, upgrade, support, and management of Cisco suite of enterprise products and support, and managing multiple citywide networking projects. The person who fills this position will fulfil the following duties also:

• Perform in depth research, gather information, perform analysis, tests, evaluations for development, maintenance and implementation of various business solutions within the City's Metro Area Network

• Design, configuration, and maintenance of Networking and Security appliances.

• Provide end user support for networking and security concerns

• Have in depth knowledge of networking and security functions, applications, and resources.

Supervises and coordinates assigned projects; coordinates assigned activities with other divisions, outside agencies and the general public; and provides highly responsible and complex staff assistance senior personnel and client agencies.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:

Modern principles and practices of computer programming, system analysis and networking.

Methods and techniques of data processing, database management and information storage and retrieval.

Principles of budget preparation and control and of cost estimation; basic accounting and marketing.

Principles of supervision, training and performance evaluation; City personnel policies and procedures.

Pertinent federal, state and local laws, codes and regulations.

Ability to:

Supervise, direct and coordinate the work of lower level staff.

Select, supervise, train, motivate and evaluate staff.

Interpret and explain City policies and procedures.

Prepare clear and concise reports.

Communicate clearly and concisely, both orally and in writing.

Troubleshoot computer hardware and software problems.

Negotiate the obtainment of hardware, software and services from vendors.

Analyze and correct complex problems.

Prepare clear and concise schematics.

Handle personnel matters, grievances and disputes.

Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups and the general public.

Develop work plans and schedules.

Install, maintain, debug, calibrate and update computer hardware, software and network hardware.

Explain complex computer concepts, software packages and hardware functions.

Work with a variety of computer hardware and software.

Examples of Work Performed

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Design, coordinate and schedule a variety of advanced technical projects.

Design and maintain sewer and network configurations with the aim of controlling and improving overall productivity of resources.

Design, code and maintain specialized software: utilities/application interfaces/ message routers/ analysis tools/etc.

Implement and maintain security systems on various computer platforms.

Maintain and exercise plans for recovering data processing capabilities in case of power failure or other system failures.

Review application design specifications in areas of assents, alternatives, requirements and detailed design.

Disseminate information on relevant topics; provide seminars, publish documents on procedures, methods, software changes, known problems, etc.

Maintain an Internet firewall to protect the enterprise network and severs while allowing client access to the Internet.

Maintain Domain Name Services within the enterprise TCP/IP network.

Assist those contacted in the course of duty in an effective, efficient and professional manner.

Perform related duties as assigned.

Required Education and Experience

A RESUME AND NECESSARY TRANSCRIPT(S) MUST BE ATTACHED TO BE CONSIDERED

OPEN: Each applicant must have three years of paid professional software development experience that includes using geographic information system technologies plus a bachelor's degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field

OR

Each applicant must have five years of paid professional experience with at least three years of software development experience that includes using geographic information system technologies plus an associate degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field.

MILITARY EDUCATION & EXPERIENCE EVALUATION

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.

https://www.dantes.doded.mil/EducationPrograms/get-credit/creditmilitary.html

Working and Physical Conditions

Environmental Conditions:

Indoor environment; exposure to office computer screens; work alone and closely with others.

Physical Conditions:

Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting or standing for prolonged periods of time; general manual dexterity required.

Probationary Period

Twelve months

Supervision Exercised

May exercise technical and functional supervision over subordinates

HR Contact: Jason Culbertson jason.culbertson@cincinnati-oh.gov

The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.

The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.

The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.

Equal Employment Opportunity

The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.

Holidays

The City of Cincinnati has 11 paid holidays annually that include:

New Year's Day

Martin Luther King Day

President's Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans' Day

Thanksgiving Day

Day after Thanksgiving

Christmas

Health Insurance

The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.

Eligible dependents include:

Legal Spouse or Equal Partner

Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")

Step-child

Child for whom the employee or employee's spouse/equal partner is a legal guardian

Basic Life Insurance

A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.

Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance

Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.

Flexible Benefits Plans

Healthcare Flex Spending Account

City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.

Dependent Care Flex Spending Account

City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.

Transportation Expense Reimbursement Account

City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.

Healthy Lifestyles Program

City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.

Integrated Health Reimbursement Arrangement (HRA)

This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.

Retirement Plan

The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.

Deferred Compensation

As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.

01

By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers. Please indicate you have read and agree with this information.

• Yes, I understand and agree

  02

  Which best describes your level of education ?

• High School Diploma or GED

• Some College

• Associates degree

• Bachelors degree

• Masters degree

• Doctoral Degree

• None of the above

  03

  Which of the following minimum qualifications do you meet for the position of senior computer programmer/analyst?

• A. Three years of paid professional software development experience that includes using geographic information system technologies plus a bachelor's degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field

• B. Five years of paid professional experience with at least three years of software development experience that includes using geographic information system technologies plus an associate degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field.

• C. None of these

  04

  Do you understand that if your application does not include your resume, transcripts, and/or certification that your application will be rejected?

• I have read the above statement and understand that my resume and transcripts must be attached to my application

  05

  Do you understand notifications regarding this position will be sent via email, therefore, it is your responsibility to check your personal email, Government Jobs mailbox, SPAM, JUNK, and CLUTTER FOLDERS for any and all communication sent regarding this position ?

• Yes, I understand.

  06

  This is a Noncompetitive position that includes an evaluation of the applications to determine if the applicants meet the minimum requirements as outlined in the "Required Education and Experience" section. A Noncompetitive process may also consist of other components, such as a qualifying test, to determine if the applicant is able to perform the duties of the position. Applications that meet the minimum requirements will be forwarded to the hiring department for consideration. Please review the "Required Education and Experience" section for additional information.

• I have read the above statement.

  07

  I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627.

• Yes, I understand and Agree

  Required Question

Agency

City of Cincinnati

Address

805 Central Avenue Suite 200

Cincinnati, Ohio, 45202

Phone

513-352-2400

Website

http://agency.governmentjobs.com/cincinnati/default.cfm