Responsible for receiving internal customer calls to the centralized UC Health Service Desk pertaining to UC Health standard hardware/software/accounts and networking problems. Provide basic to mid-level support for customer's technical problems and facilitate communication to other IS&T groups, when that expertise is needed. Receive external patient calls to provide technical login support of the MyChart application. Perform Data Center duties such as monitor systems and the data center environment. Perform other assigned tasks.

About Us

About the Team