At Trane Technologies ™ and through our businesses including Trane® (https://www.trane.com/) and Thermo King® (https://www.thermoking.com/) , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

• Paid time off, including in support of volunteer and parental leave needs.

• Educational and training opportunities through company programs along with tuition assistance and student debt support.

• Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

Job Summary:

This role has been designated by the company as Safety Sensitive.

Trane Technologies is hiring a Regional Service Operations Leader for the Great Lakes Region of our commercial HVAC business. In this role you will be leading a team of service managers, providing for all Service activities across IN, OH, and MI. Additionally, you will be working with key stakeholders to incorporate industry leading benchmarks and best practices to support the growth of the region and provide a top notch customer experience.

This position has been designated as Remote and work will be performed from any of the Trane Office Locations in Great Lakes (OH, MI, and IN).

Responsibilities:

• Responsible for the service revenue stream, providing the leadership for all Service activities with internal and external customers

• Accountable for the region’s service strategy and achievement of specific budget objectives

• Collaborating with sales leaders and account managers to drive growth

• Interfacing with customers to understand their desired outcomes

• Incumbent must excel at hiring, developing, training, coaching, leading and motivating a diverse workforce for optimal results.

• Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.

Qualifications:

• Bachelor’s degree or equivalent combination of education and experience.

• Minimum of 5+ years’ experience in service leadership, preferably in a technical HVAC environment.

• Strong customer skills and proven experience with building and maintaining relationships.

• Demonstrated experience in building a strategy and operationalizing to deliver strong set of results

• Strong communications skills and a demonstrated ability to gather facts and deliver succinct, sometimes complex, messages to business stakeholders and executives

• Highly organized with a high attention to detail. Experience prioritizing multiple, often competing, priorities in a fast-paced environment.

• Ability to effectively collaborate across functions within the region.

• Some travel expected, approximately 35%; regular travel within region.

• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:

• DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Base Pay Range: $142,800 - $189,200. Total compensation for this role will include a commission/incentive plan.

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.