Donor Services Field Manager, Hoxworth Blood Center, Fort Mitchell Location Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati. Job Overview Hoxworth Blood Center (HBC), University of Cincinnati, was founded in 1938 and serves more than 30 hospitals in 18 counties in Southwestern Ohio, Northern Kentucky, and Southeastern Indiana. Annually, Hoxworth collects more than 100,000 units of blood from local donors to help save the lives of patients in area hospitals. Hoxworth Blood Center: Saving Lives Close to Home. HBC is located within the College of Medicine and is the only Regional Blood Center owned and operated by a University in United States. The Hoxworth Blood Center is recruiting a full-time (100% FTE) Field Manager in the Division of Donor Services, to manage the donor services collection team at our Fort Mitchell, Kentucky, Neighborhood Donor Center, and all associated operations of one or more assigned donor-drawing operations, to ensure efficient donor flow and staff utilization. This position will support the University's mission and commitment to excellence in our students, faculty, staff, and all our activities. Saving lives is no easy task, but at Hoxworth Blood Center, it's what we do every day and we're looking for positive, professional individuals to join our team and help advance our lifesaving mission. If you're a detail-oriented individual with blood collection and management experience, and a passion for making a difference in the lives of others, then we invite you to apply for a position at Hoxworth Blood Center. Essential Functions Monitor operations to ensure a high quality of customer service; evaluate attainment of recruitment and collection goals. Perform special donation procedures, ensuring compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOP). Assist in the development of new Standard Operating Procedures (SOP). Act as a role model through the demonstration of professionalism for donor services staff (i.e., fulfilling Hoxworth Blood Center mission, providing donor care, dress code, attendance etc. Recommend and provide training to donor services staff. Work with Donor Services administrative staff to implement organizational changes to the field. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree must be in healthcare management or related field. Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Automation Red Cell and Automated Platelet trained. Required Experience Five (5) years related phlebotomy experience, including three (3) yea