Come aboard an award-winning logistics company that prioritizes your growth and success! Staffmark is dedicated to connecting individuals with opportunities, and our expanding impact in the workforce reflects our commitment to transforming lives. We're currently seeking a Customer Service Representative to join our vibrant team in Cincinnati, OH, where we thrive on providing innovative freight-forwarding solutions to customers across diverse industries, making a positive impact in our community. Schedule: Monday - Friday, 7:30 am - 4:00 pm Pay: $17.50/hr Customer Service Representative Responsibilities: Assist customers and business partners via telephone and email. Handle customer complaints with professionalism and composure. Identify and resolve problems efficiently. Monitor delivery routes and verify haul-away pods. Process changes or cancellations to delivery orders. Qualifications: High school diploma or GED. Computer proficiency. Minimum one year of customer service experience. Benefits Package Includes: Medical, dental, and vision insurance. 401k retirement plan. Weekly pay via direct deposit or pay card. Life and disability insurance. Referral bonuses. Employee discounts with various vendors. Professional development opportunities. Seize this opportunity to embark on a rewarding career journey with our passionate team. Click "Apply Now" to take the next step toward a brighter future, and we'll be in touch soon! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other term