Job Overview This position will coordinate the patient visit from registration to sending visit information to employers and BWC representatives. Ensures patients are registered to the correct company and services, follow-up with employers on authorizations or questions, and prioritizes patient start times. The incumbent will work closely with billing to ensure the proper documentation is sent to the correct MCO, billing, and Workers' Compensation department to ensure quicker payment of service. Scans visit information to the proper EMR location and coordinates the results process ensuring results are sent in a timely basis. Assists with drug and alcohol testing and other non-invasisve testing as required to ensure efficiency and timely throughput. Assists with referral or testing scheduling as needed. Job Requirements High School Degree Basic Life Support for Healthcare Providers (BLS) Excellent customer service and communication skills Proficient in spelling, grammar, typing, computer applications including Microsoft Accurate data entry skills Critical Thinking 3-4 years experience medical/physician office setting or customer service Job Responsibilities: Other Job-Related Information Working Conditions Climbing - Rarely Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.