Description:

1.Delivers and picks up guest baggage as assigned by Team Leader.

2.Stores luggage according to standards.

3.Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.

4.Assists all guests with luggage storage, ensuring the proper handling, storage, security and procedures are followed.

5.Handles guest incoming and outgoing mail, faxes and parcel in a timely manner.

Qualifications:

1.Ideally with a relevant degree or diploma in Hospitality or Tourism management.

2.Minimum 1 year work experience in hotel operations.

3.Good customer service, communications and interpersonal skills are a must.

Primary Location: CN-31-Chongming

Organization: Hyatt Regency Chongming

Job Level: Full-time

Job: Guest Service Operations

Req ID: CHO000674

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.