... 's support operations). What you'll be doing **Key Roles and Responsibilities ... clear and concise communications to all stakeholders. Provides pre-sales support by working with ...

... Technology Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT ... to restore service to clients. Their primary objective is to proactively review client requests or ...

... Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities ...

... is to manage the ordering process received from relevant sales team or service tower. This role ... Customer-focused mindset with a commitment to delivering high-quality service Strong organisational ...

... Responsibilities:** Provides project administrative support to project teams, including but not limited to ... with team members and stakeholders. Service-oriented aptitude. Fundamental understanding of ...

... exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are often complex by nature and are ...

... technical service desk, providing second line telephonic support to customers. Expected to take ... in line with Service Level Agreements (SLA). They perform configurations, action installations and ...

... Technical Services Implementation Engineer (L3) is to provide technical support to NTT clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure ...

... Technical Services Implementation Engineer (L3) is to provide technical support to NTT clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure ...

... Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service ... Technology Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT ...

... operations (SMSO) to deliver managed services Provides operational support and continuous service ... Services Operations operates within a Region/Country or Services Division and is accountable for service ...

... . Assists with the preparation of inputs on the design of various cost savings programs and support with ...

... service level agreement (SLA). This role focuses on second-line support for incidents and requests with a ... Engineer (L2) is responsible for providing a managed service to clients to ensure that their Cloud ...

... can grow, belong and thrive. Your day at NTT DATA Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting ...

... environment Seasoned experience in a sales environment and/or customer service role Seasoned sales ...