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FREEMAN Supervisor Electrical Ops in Chicago, Illinois

About Us

Freeman is a global leader in events. Whether virtual, in-person, or hybrid, Freeman is on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 95-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Supervisor Electrical Ops to supervise all functions and training of electrical services branch personnel at the branch level. Organize and conduct audits, ensuring a professional, efficient, and friendly environment. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. Freeman is driven by purpose and our values, integrity, empathy, innovations, enthusiasm, performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter.

Essential Duties & Responsibilities

  • Interview and hire electrical services personnel. Provides hands-on, coaching and training of department personnel.

  • Schedule personnel as required for both office and show site.

  • Delegate job assignments according to job descriptions and workloads.

  • Ensure procedure, company policies and guidelines are followed.

  • Manage department overtime and direct labor costs, tracking office staff and show site. labor hours, providing reports as requested for use in tracking current costs and planning of future, similar events.

  • Assist branch and department personnel producing events where requested, processing electric orders, work ticket, and general show production as necessary.

  • Oversee scheduling and ordering equipment for office and show site.

  • Determine office and labor desk material needs and place orders well in advance.

  • Ensure adherence to processes and procedures that directly relate to the position.

  • Process electric orders and ensures work meets expectations.

  • Encourage, solicit and review suggestions for improving current procedures.

  • Monitor and enforces good daily housekeeping of the office and show site.

  • Monitor and enforces all safety rules as outlined in our Safety Procedures maintaining a secure and safe working environment at all times.

  • Review and distributes all electrical department production paperwork.

  • Assure all completed production paperwork is submitted in a timely manner to the Account Executive for billing.

  • Routinely supervise clerical aspects of jobs in order to know how well the electrical department is functioning.

  • Periodically check all job site labor desks for quality of work, efficiency and safety.

  • Uphold external customer service standards.

  • Perform other duties as assigned.

Education & Experience

  • High School diploma or GED required.

  • Bachelor's degree (B. A.) from four-year College or university, and/or three to five years related experience and/or on-the-job training (relative to the position); or equivalent combination of education and experience.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

  • Medical, Dental, Vision Insurance

  • Tuition Reimbursement

  • Paid Parental Leave

  • Life, Accident and Disability

  • Retirement with Company Match

  • Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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