We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

JOB SUMMARY

Reporting to the Head of Frontline Tools and Enablement group, the role of Senior Program Governance Manager focuses on providing oversight and support for Frontline Tools governance, leading efforts related to governance and risk management activities, reporting and business plan management. This role will have oversight over all the products within this group, with primary focus on Salesforce. The Senior Program Governance Manager will work closely with Frontline Tools Product Owners, and will manage dedicated product governance managers within Frontline Tools group.

KEY RESPONSIBILITIES

• Ensure compliance with applicable CIBC and US Region policies and procedures.

• Provide support to Product Owners and Head of Frontline Tools with presentations and executive communication to various bank committees.

• Primary point of contact for 2nd and 3rd LOD and any regulatory agency.

• Responsible for coordinating the remediation of all USCAG QA, Second and Third lines of risk defense findings.

• Responsible for executive and product level communication.

• Acts as Record Retention coordinator for Frontline Tools organization and ensures all product records are organized and follow CIBC record retention policy.

• Works closely with Frontline Tools Product Managers, dedicated product governance managers, and TI&I organization (IT, DMO) to ensure compliance across products and teams.

• Aside from leading efforts related to managing risk and governance, drive resolution of issues and removal of roadblocks to production by escalating issues and leading cross-functional teams.

• Identify ways to improve processes so they are lean and efficient while meeting business delivery requirements in line with product backlog.

• Identify ways to continually improve and enhance quality standards while ensuring compliance and adherence to established processes and guidelines.

• Identify opportunities to lower costs and manage project/ department budget.

• Provide leadership and direction for junior members of the team, driving vision/strategy and providing opportunities for junior team members to expand their knowledge and skillset.

• Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the product’s priorities and CIBC’s overall goals.

• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.

• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities.

• Create a positive work environment and be an effective role model by championing CIBC’s mission, vision, and values

• Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect

• Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.

KNOWLEDGE AND SKILLS

• Minimum of 10 years of experience in Financial Services industry

• Bachelor’s degree required

• A ‘roll up your sleeves’ , ‘can do’ attitude

• Proven track record of taking a client first approach

• Well-developed leadership, management, and strategic thinking skills, with the ability to excite and lead others in a highly collaborative environment

• Ability to inspire and influence across large organizations to gain alignment and support on recommended product management tactics and strategies

• Comfortable speaking to Senior Executive audience

• Strong leadership and change management skills. Proven ability to work effectively in a constantly changing environment.

• Results driven and comfortable working with ambiguity and competing priorities.

• Successful candidates must exhibit CIBC’s values of trust, teamwork, and accountability

• Self-motivated and able to work independently with minimal supervision

• Excellent written and verbal communication skills

• Excellent interpersonal skills and ability to encourage, motivate, and guide team and install collaboration amongst cross-functional teams.

• Strong relationship management skills to balance demands of various stakeholders, while also being approachable and assertive

• Strong business acumen and ability to pick up complex technical concepts easily

• Exceptional organizational, time management, and project management skills

• Experience in risk assessment process, including RCSAs

• Experience in project management

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St, 8th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Annual Budgeting Process, Business Support, Change Management, Group Problem Solving, Leadership, Waterfall Project Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.