Job Description

Insight Global is looking for a Server Administrator to provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. This person would be assisting the Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking incidents in a consistent and timely manner to ensure that quality standards are met.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-Bachelor's degree in Computer Science, Telecommunications or a related discipline

-3+ years' experience production systems operations

-work in a multi-task in an environment

-Knowledge of ITIL principles (Information Technology Infrastructure Library, IT best practices)

-UC4 Scheduler/Control M

• IBM JCL (Job Control Language, used on IBM mainframe operating systems)

-technical monitoring and metrics

-application life cycle and deployment (framework for software development)

-Knowledge of MQ (stop / start)

-Problem/Incident management applications and tools experience (Jira, ServiceNow)

-Excellent attention to detail Industry certifications in the areas of ITIL

-Certified in Cloud Practitioner null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.