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Circana Retail Account Management & Strategy - Client Service Consultant I - RETAI011869-3563 in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12161782 Let\'s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world\'s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

Circana is seeking a talented Analyst to support clients to maximize their retail collaborative gateway investments and own the client experience for new and existing clients. This team is a fast-paced, high profile and innovative team responsible for growing Circana\'s client base.

The ideal candidate for this role would possess knowledge of Circana tools, retail collaborative experience, the ability to interpret data, strong project management skills and is client focused.

Job Responsibilities

The Retail Account Management & Strategy Consultant will work closely with Account Leads and assist clients participating with Circana Retail Collaborative Gateways. Client Consultant will possess and execute upon the following skill sets:

  • Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
    • Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs
    • Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
    • Identify business issues and opportunities and suggests the appropriate level analytic solution/approach.
    • Educate the client on analytic methods, shape their thinking, and influence the decisions they make.
  • Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:

    • Become trusted by client, Circana client solutions teams, Circana cross-functional organizations, and Circana business partners and considered a domain expert and

      business partner.

    • Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.

{=html} <!-- --> - - Able to engage in consultative manner with clients when helping solve/manage content deliverables. - Have solid communication and interpersonal skills and be able to problem solve and troubleshoot.

  • Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

    • Engaging on issue that matter most to the client\'s retail business.
    • Develop and maintain a deep understanding of customer needs and requirements.
    • Help customers identify solutio s to problems they did not know they had.
    • Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship.
    • Track and organize multiple work streams against multiple clients and manage time and resources against changing priorities.
  • Quality Control:

    • Drive to achieve high-quality service to deliver an exceptional experience and results for the client and high level of satisfaction with Circana.
  • Planning and Organizing:

    • Coordinating and executing the delivery of on-going and ad-hoc Retail Collaborative Gateway content, insights, analysis, and reporting.
    • Developing and leveraging strong, collaborative relationships with internal and external partners.
    • Detail and process oriented with attention to detail and strong organizational, project management skills.

Requirements

5+ years of experience with syndicated data, analytics, category management, and/or sales with a Consumer Packaged Goods (CPG) company or other companies using syndicated or POS data - required.

Experience utilizing syndicated data solutions such as Circana/IRI Unify+ is strongly preferred.

Demonstrated expertise in translating data and analysis into relevant implications.

Experience in various soft

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