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GENERAL FUNCTION:

Manages the P&L for product. Plans at detailed client level, understands key drivers of change, analyzes monthly performance and forecasts based on client/market change(s). Manages all day-to-day product issues. Involved in problem solving and remediation planning if appropriate action is not being taken. Sets strategic direction for the product. Acts as champion and advocate internally on value proposition and impact to business.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify opportunities to broaden product feature/functionality and drive product development based on market and competitive intelligence.

• Build business case for strategic investment and manage the ready-to-launch process including legal, risk and marketing plans.

• Identify opportunities to expand product reach vertically (deeper penetration) or horizontally (expand value proposition) via working with Business Development.

• Manages the execution/tactical steps of the product strategic initiatives - translating business requirements into functional specs, having on-going project meetings with technology on all new initiatives and providing documentation for Investment Proposal process, legal and credit. Obtains new product (New Business Initiative) sign-off.

• Develops product-training materials for technical products. Provides detailed information required to train sales force and clients.

• Conducts sales training and will help with technical sales on new product enhancements until local PSS is comfortable and takes over.

• Compiles the financial data and analysis for the product line manager.

• Gathers market data and client data through daily activities, direct client contact and industry conferences.

• Supports sales on non-standard RFP's. Documents responses to questions that cannot be found in RFP database, or as required for large strategic deals.

• Updates the annual pricing guidelines. Ensures all new pricing and product information is readily available to Sales on a Notes database.

• Documents all set-up and operational requirements for new products and services.

• Supports product line manager in all of his/her responsibilities.

  SUPERVISORY RESPONSIBILITIES:

  Manages and develops product managers and on all activities related to the product line. Provides project management oversight on key technology initiatives. Management cycle including but not limited to sourcing, performance management, compensation, and career development.

  MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Required: Undergraduate degree or commensurate experience.

• 5-7+ years’ experience in product management discipline.

• Strong analytical skills.

• Strong project management skills. Understanding of the markets and clients who utilize treasury management products.

• Has clear understanding of client/sales relationship issues (outside the product line) and understands how the product is linked/related to other services the client is purchasing from the bank.

• Strong written communication skills.

• Preferred: Operational/technical background. Clearly understands how new products and services impact technology and operations.

• Understands how this will impact cost, complexity and reliability of the service.

• Understanding of the treasury management business.

This position will be posted through August 9, 2024

Newline Product Manager

Total Base Pay Range 86,100.00 - 172,700.00 USD Annual

LOCATION -- Chicago, Illinois 60606

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.