This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11868997

State Farm Insurance Agencynow hiring for anInsurance Account Representative-Agent Team Member.

RESPONSIBILITIES:

• Establish insurance customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, insurance claim submissions, and billing clarification.
• Present, promote, and sell insurance-related products/services using solid arguments to existing and prospective insurance customers
• Perform simple insurance conversations and needs analysis of existing/potential insurance customers to meet their insurance needs
• Establish, develop, and maintain positive insurance business and customer relationships
• Reach out to insurance customer leads through warm, referral, and cold calling
• Achieve agreed upon sales targets and outcomes within the schedule
• Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet all insurance customer needs and to market relevant products.