Job title: Global Key Account Manager

Location : Remote

About Us

Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information visit: www.irco.com .

Job Overview:

The Global Key Account Manager will be responsible for managing all aspects of, and growing the book of business for, the assigned Key Account(s).

The Global Key Account Manager will communicate, sell to, and build relationships with all levels of the customer organization including but not limited to personnel in the C-Suite, Executive Level, Purchasing, Engineering, Quality, and Sourcing. This role will manage large (>$10M) key Fortune 100 accounts, develop/manage a sales pipeline within these accounts, provide accurate revenue forecasts, and develop / launch a marketing strategy. The person in this role will work independently as well as collaboratively and cross-functionally while being a positive reflection of Ingersoll Rand’s corporate values.

Responsibilities:

• Manage Key Accounts (as assigned) by proposing, aligning on (with Flexan leadership) and executing key objectives, strategies and action plans to increase sales and driving the Flexacution Flywheel within assigned Key Account(s).

• Partner to resolve customer issues by investigating problems; involving the appropriate resources to get the issue resolved; and advising or escalating the situation to management as needed.

• Coordinate and host regular VOC, SBR, and QBR meetings with assigned Key Account(s).

• Expand, prospect and develop new opportunities withing the assigned Key Account(s). Identify and Analyze needs of the account, refine our targeted value proposition, and identify opportunities where for to grow the business.

• Drive for results and identify what resources are required to successfully close new business and exceed our customer needs and expectations.

• Responsible for managing the internal quoting process to determine costs and subsequently to develop pricing to achieve required profit margins.

• Lead and/or manage negotiations of customer agreements (contracts) with the support of Management and Legal.

• Achieve annual sales quota and non-revenue related objectives within assigned Key Account(s).

• Establish collaborative and efficient processes to communicate with commercial, engineering, and operational functions at Flexan facilities. Take ownership to drive and solve problems associated with key accounts through cross-functional efforts.

• Monitor competition and keep management abreast of any changes in the customer and competitive landscape.

• Support corporate trade show presence with colleagues by assembling, manning, and disassembling trade show booth.

• May be responsible for directly managing or developing other commercial team members

• Other duties as assigned.

Requirements:

• Bachelor’s degree, preferably in marketing or a technical field (e.g., engineering)

• Minimum 8 years overall related experience

• Experience managing large (>$10M/year), strategic accounts in a manufacturing industry. Demonstrated success achieving sales targets through maintaining existing business and developing new sales within those accounts through strategic selling and long-term partnership development.

• Experience managing complex, global customer accounts across multiple business units and international company manufacturing locations.

• Experience successfully creating and or managing to sales metrics, performance indicators, and forecasts for assigned accounts

• Sales Skills: meeting sales goals, closing skills, strategic account management, prospecting skills, negotiation, self-confidence, product knowledge, presentation skills, and ability to grow client relationships

• Demonstrated ability to communicate, present and influence credibly at all levels of the customer and internal organization (face-to-face, verbal, written)

• Demonstrated ability to lead and motivate as necessary, a cross functional team to address customer needs

• Proficient in Microsoft Office applications and SalesForce

• Able to travel as required to manage customer relationships and support business needs.

Preferred Qualifications:

• Medical CMO or CDMO experience

• Experience with web-based marketing

Travel & Work Arrangements/Requirements

• This position is remote, with 10-60% travel.

The total pay range for this role, including incentive opportunities, is 120k-140k. The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What we Offer :

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.