e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Chicago, IL and provide unparalleled technical support for IT and data problem tasks. This Technician will travel within a radius of 25 to 100+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license.

Duties and Responsibilities:

• Proficient in AC / DC and backup power concepts

• Triage, troubleshoot, and resolve client issues with IT equipment, ensuring minimal disruption to operations

• Install desktop printers and maintain the POS system to ensure smooth operation

• Document efforts, issues and resolutions, close cases / tickets daily to maintain accurate records

• Manage cabling and various terminating connectors to ensure reliable network connectivity

• Maintain and troubleshoot POS, PC, printers, thin clients, Client, servers, and network switch equipment

Skills and Qualifications:

• Minimum 2+ years of technical support experience

• Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)

• Insight to POS, PC, Printers, Thin Clients, Servers, and Network switch equipment

• Exceptional customer service skills and effectively communicating with clients and addressing their IT-related concerns

• Attention to detail and problem solving skills

• Excellent time management and reporting skills

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.