ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

ABOUT THE ROLE

We are looking for an agile product owner / manager leader to partner with our VIU business and technology teams through its exciting next growth phase. The Digital, Technical Product Manager role will be charged with leading agile squads and, defining long and short term product vision, roadmap and requirements. The role will require strong partnership with the SVP, Digital Technical Product Owner and team, Partner GTM team, Product Design, Application Development teams, Solutions team, and PMO functions. You will bring a track record of success in defining, building and delivering products that customers love.

This role will be empowered to drive personal and small commercial insurance product growth through our www.viubyhub.com digital brokerage with a focus on delighting our customers in the process of quoting, comparing and deciding on coverage for both consumers and small business owners. You will thrive in our fast-paced environment, be an expert collaborator, and a master of enabling employees to have autonomy and impact.

In This Role, You’ll Get To

• Collaborate with the senior VIU Solutions and Product teams, Strategic Partner GTM team, the internal development teams, and our Agile sprint teams to create and translate business roadmaps and capabilities into tangible technical implementations

• Serve as the product evangelist and subject matter expert to the technical/developer community on the needs, requirements and future strategies of our Customers and Partners to include within our overall VIU product

• Drive communication and vision between the business, development, platform, data, and operations teams

• Uncover and understand customer needs and translate them into requirements for future sprints

• Iterate on the existing effectiveness of the organization, making the hard decisions to enable our team to capitalize on opportunities to impact our customer experience positively

• Partner with our internal and external marketing teams to translate consumer buying trends into future platform actions and benefits

• Understand upcoming technology trends and how they impact the VIU Roadmap

• Follow competitors and conduct capability analysis regularly

• Assess and address technical risks related to the overall VIU platform.

• Facilitate the creation and maintenance of proper technical product documentation as needed with the team

We Are Looking for Someone Who Has the Following Competencies

• Strong vision and background in digital technical product capability and market insights in the B2C, B2B and B2B2C space

• Solid experience and knowledge of Partner-based go to market approaches, challenges and interoperability in similar web, platform and mobile products

• Ability to harness cross-industry knowledge of leading-edge technical product capabilities and translate that into the vision for the team

• Strong inter-team collaboration between various technical, business, marketing, and IT teams

• Ability to operate and lead technical product vision in a dedicated Agile sprint process and squads

• Ability to drive continued innovation in thinking, requirements, and delivered capabilities

• An inspirational, collaborative mindset with demonstrated success in building products that customers love

• A track record of product-driven growth fueled by a great end to end customer experience

• Ability to set product and technology vision and deliverables for the squad and own the outcome

• Create inclusive team environments that foster trust and a sense of empowerment

Department: CTO Organization

Required Experience: At least 15 years of technical and/or product development with minimum 10 years in a software product owner role (or a product manager or technical manager with hands on experience managing backlogs and collaborating with developers). At least 3-5 years of direct management experience leading product owners.

• Experience building and managing high engagement digital consumer products and features on a flexible, services-based, API platform is a big plus

• Managed product backlog and story refinement meetings

• Prioritized the implementation of new features to maximize business value and set specific release timelines

• Experienced with development and project management tools like Jira and Confluence

• Ability to build relationship with external customers / partners and users to determine requirements and priorities and validate output of development team sprints

• Attention to detail and deadline-focused

• Experience or familiarity with tokenization, AI, Mobile, React, Python is a plus

• Strong user and stakeholder focus, excellent problem solving and analytical skills

• Excellent communicator, comfortable having product and technical discussions with both internal and external developers and UX teams

• Experience in team environments, working in Agile teams of developers, quality engineers and project managers

• Ability to facilitate communication between technical and non-technical stakeholders

Required Travel: Up to 15% as needed

Required Education: Bachelors degree, Masters desired

Although Chicago hybrid is preferred, candidates in the US will be considered.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Department Information Technology

Required Experience: 10-15 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy (https://hubinternational.jobs/eeo/)

E-Verify Program

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