We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

The Consultant, Business Effectiveness is responsible for contributing to various aspects of CIBC’s business administration functions for Private, Personal, and Digital Banking (PP&D), including implementation of strategies to support the functional business lines consisting of Private Banking, Consumer Lending, Personal Banking, Digital Banking, and Community Development. The primary role is to assist in the management of business line risk by observing administrative banking standards, policies, and procedures. The Consultant, Business Effectiveness will collaborate with the front line team members to guide and assist stakeholders in observing procedures related to third party management, initiative requests, business continuity, operational resilience, technology access, data management, and administrative business management risks.

How you'll succeed

The Consultant, Business Effectiveness will be accountable for risk mitigation associated with the various business management responsibilities including:

• Vendor Third-Party Management- PP&D observance of TPGO policy, procedures, and standards

• Business Managed Technology (BMT)

• PP&D project request, prioritization, management, and implementation

• CIRA - coordination of activities associated with CIRA applicability screening, and CIRA process workflow.

• Business Continuity (BC) – Lead Business Continuity activities for PP&D functional business groups

• Operational Resilience – Assist business units to build and document resilience into our capability to service our clients through disruptions.

• Technology Access - Manage and coordinate activities associated with system access and attestations

• Data Management & Records Management - Coordinate and support activities with PP&D Data Owners, Stewards, Custodians, and assist SRO with observance of the Enterprise and US record management standards

Who you are

• College degree or equivalent business management experience

• Minimum 3 years experience in a similar role

• Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

• Highly organized

• Strong verbal and written communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation

• Driven, influential leader, mentor, and strong team player

• Client focused to go above and beyond to find the right solutions

• Detail-oriented, analytical, solution-focused, accountable

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Business Effectiveness, Business Processes, Regulatory Compliance, Risk Reporting

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.