JPMorgan Chase Commercial Card - Sr Product Manager - Online Solutions, VP in Chicago, Illinois

JP Morgan's industry-leading commercial card offering includes Purchasing Card, Corporate Card (T&E), Single-Use Account and One Card products. Commercial Cards provide payment solutions to businesses, governments and other institutions for commercial expenditures, including business supplies, maintenance, repair, operational expenses and travel. Our Commercial Card online program management applications provide clients with the ability to establish new accounts, spending limits, create authorizations and workflows, streamline reporting and enforce buying policies throughout an organization.

As a Senior Product Manager within the Commercial Card Online Solutions team, you will be responsible for managing specific development within the product roadmap for the client facing program management tools, as well as the release activities for a variety of Commercial Card application enhancements.

You will drive innovation to deliver enhancements to our client facing online platforms, and will participate in, and support, end-to-end projects and programs, including product strategy, product development, product controls, evolution of our development / servicing / operations / implementations / compliance models, and internal and external partner engagement.

Additional duties will include:

  • Driving Product Development in support of the overall Commercial Card Strategy.

  • Managing aspects of the Product Development Lifecycle using an Agile methodology

  • Partner with Technology teams to deliver planned enhancements

  • Assume the role of the Product Owner in Agile development cells.

  • Support functional releases as appropriate

  • Drive Operational and Client issues, to resolution, including client escalations where applicable.

  • Become a subject matter expert on the technical and functional aspects of all of our platform reporting tools/systems.

This position encompasses complete end to end Product Management with a strong emphasis on Agile Development Methodology and the Client’s End User Experience. This is an individual contributor role.

  • Bachelor’s degree required; Master’s degree preferred

  • 5+ years technical product management experience, with demonstrated experience working within an Agile development environment

  • Knowledge of Commercial Card Industry and / or Financial Services Reporting Products

  • Ability to work in a highly matrix organization as well as with internal and external partners in a collaborative manner

  • End to end technical product development with an emphasis on customer experience and acceptance testing is a plus.

  • Strong interpersonal, communication (both verbal and written) and team building skills

  • Ability to run several projects at once

  • Experience with data integration across payment Networks (Visa / MasterCard) and with third party expense management solutions is a plus

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.