Description:

BID/JOB ANNOUNCEMENT

CLERK III

DEPARTMENT OF STREETS & SANITATION

Bureau of Sanitation

Number of Positions: 3

Starting Salary: $40,680; Grade B-08

Applications for this position will be accepted until 11:59pm CDT on Wednesday, July 24, 2024.

This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION.

Under supervision, performs a variety of complex clerical duties for various City departments and offices; and performs related duties as required.

ESSENTIAL DUTIES

· Researches and resolves billing issues, including evaluating responsibility for charges and eligibility of garbage services

· Processes various forms and documents including work orders, applications

· Gathers, tabulates, and maintains statistical data and prepares related reports

· Engages in written or oral correspondence with residents

· Maintains accuracy accounts, reconciles accounts, and maintains files

· Enters documents, records and information into computer systems

· Responds to public inquiries about departmental or City programs and services

· Oversees the filing, storage and maintenance of departmental files

· Coordinates workflow

· ​Reviews requests for information from departmental records and processes requests in accordance with departmental

regulations

Additional duties may be required for this position.

Location: 2 North LaSalle

Days/Hours: Monday – Friday; 7:00 am – 3:00 pm

THIS POSITION IS IN THE CAREER SERVICE.

Qualifications:

MINIMUM QUALIFICATIONS

One year of clerical experience or an equivalent combination of training and experience.

Disclaimer - "Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.

NOTE: You must provide your transcripts/degree at time of processing, if applicable.

SELECTION REQUIREMENTS

This position requires applicants to successfully pass skills assessment tests and complete an interview. Test results will be sent out by the Department of Human Resources after the test results have been analyzed and compiled. The candidates that receive a passing score on the skills assessment test will be invited to interview for the position. Candidate(s) receiving a passing score on the test and possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral interview, will be selected according to the cba.

Preference will be given to candidates possessing the following:

· Previous Customer Request Management System experience

· Previous clerical work experience

· Previous customer service work experience handling account discrepancies/inquiries

· Previous work experience in account reconciliation or accounts receivable

· Previous work experience in recordkeeping

· Proficiency using Microsoft Office Software

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here. (https://www.chicago.gov/city/en/depts/dhr/provdrs/emp.html)

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor