CashPro Product Manager II

Charlotte, North Carolina;New York, New York; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description Details:

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

The success of Bank of America and Global Payments Solutions (GPS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GPS platform for clients ranging from business banking to commercial and large corporates doing business globally.

Consider joining the GPS CashPro Product organization. We are a dynamic group – challenging the status quo and influencing peers with diverse points of view. We are looking for a motivated, self-starter to take on the role of CashPro Payments Product Manager. The ideal candidate is passionate about the digital space and the global business environment.

This Director level CashPro Product Manager will oversee the end-to-end development and execution of key product activities to sustain and grow Bank of America’s market presence and revenue potential. They will also be responsible for creating and driving forward a viable long-term product strategy that compliments the larger CashPro and GPS product vision.

The CashPro Product Manager will own key GPS product strategies and capabilities – including (but not exclusive to) CashPro Payments product management. This product manager will drive product development across the platform and will engage with clients and internal partners, leveraging these inputs to drive a best-in-class client experience. In addition, this product manager will drive strategic planning for multi-year initiatives across CashPro Payments in support of the three year international growth strategy. Finally, there will be a laser focus on definition of a strategy for growth of CashPro Payments including capacity planning, volume projections, and third data center needs.

Responsibilities:

• Work with partners globally to define and deliver CashPro Payments solutions, including negotiating and documenting scope and requirements

• Provide end to end Product Management to ensure digital Payment offerings meet client needs, differentiating Bank of America in the marketplace

• Develop solutions and functionality to remove adoption barriers and increase client utilization of digital tools

• Drive operational excellence, promoting and maximizing adoption of CashPro across Sales and clients alike

• Provide strong subject matter expertise in Payments and Payment channel capabilities

• Communicate and commercialize strategic CashPro Payments needs and tell the CashPro Payments story

• Lead technical and support teams to drive client experience and operational improvements

• Manage risk at all times including but not limited to product releases and production incident support

• Partner with other GPS product managers to create and commercialize integration and digitization

Required Qualifications:

Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities

Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo

Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge

• Minimum of 5 years of product management or product development experience, preferably with a Payments or digital channels / digital integration background

• Work in a demanding, fast-paced global environment, with flexibility towards rapid change

• Motivated self-starter who can act independently and drive execution, follow through with tasks and commitments, and retain sensitivity to when group consensus is required

• Leverage cross-functional, globally disbursed, teams to prioritize, plan and execute, while retaining the agility to adapt to changing priorities

• Wade through details and complexity, yet return high-level simplicity for senior management, and ultimately recommend workable solutions

• Drive alignment via strong and efficient facilitation and presentation capability, synthesizing multiple inputs into a cohesive approach

• Desire to think creatively to deliver business results both independently and as part of a team

• Intellectually curious, confident, and passionate in communication and work-ethic, energized by continuous improvement and challenging the status quo

• Standard office tools, data analytics tools a plus

Minimum Education Requirements: Undergraduate degree or equivalent work experience

Desired Qualifications:

• Treasury Management and digital solutions knowledge

• Technical background or understanding, at a minimum ability to “speak Tech”

• Global and emerging payments and digital banking trends knowledge

• Agile development process and project management systems knowledge

• Keen eye for market awareness and seeker of competitive intelligence

• Systems thinker with an appreciation for how to drive infrastructure improvements

• Perform data analysis and define key metrics to measure success

Skills:

• Interpersonal Communication Skills

• Written Communication Skills

• Verbal Communication Skills

• Relationship-building Skills

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$125,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.