Company Description:

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

We are looking for a team mate to join the US Technology POS and Kiosk requirement team who is learning or has been working in an agile environment. Having key communication skills when engaging with our stakeholders and forming that open channel of exchanges for taking business requirements and pulling them into technology requirements, will also be a key success factor for our BTA. It is important to have a strong operations mindset and be comfortable being technical or learning to be technical.

Responsibilities:

• Starting the journey towards being a junior Subject Matter Expert for POS and Kiosk software with the ability to provide business and operational direction on business requirements, change requests, and technical designs for current functionality and future enhancements

• Elicit, assess, and define business requirements with strong organizational skills to deliver requirements within specified timelines

• Demonstrates Operations focus by understanding the given and potential needs and taking action

• Learn to visualize and interpret business to technology

• Strong collaboration skills and able to adapt their means of communications for both written and verbal, and engage in active listening

• Establish ability to build relationships with Global Technology internal and external stakeholder partners

• Ability to share key knowledge to bring team mates up to speed on technology and processes

• Provide frequent feedback to the team to increase productivity, improve performance, and develop skill sets

• Responsible for testing within labs and do UAT in our restaurants

• Executing demonstrations of sprint work to both internal and external stakeholders

Qualifications:

• Ability to lead and collaborate with a diverse work group

• Experience in being Agile - helpful to have used JIRA and Confluence tools

• Must be capable of prioritizing requirements based upon the Business and Deployment needs

• Ability to effectively self-direct, and manage, and prioritize multiple projects/issues with a high degree of complexity in a fast paced and changing environment

• Proficient with Microsoft Office, including Word, Excel, PowerPoint, Publisher, Teams and Visio

• Able to manage their time effectively and with a sense of urgency

• Work with management to adapt to obstacles and complete sprint releases

• Ability to solicit and communicate business expectations and build strong client and stakeholder Relationships

• Demonstrates ability to communicate complex concepts to our Business Partners and Leadership

• Participates in sprint reviews and leading demos of new functionality to stakeholders

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7365U_743999996945345