Summary/Objective

The Clinic Director supervises counseling and education-based treatment for clients in residential treatment facilities on the Volunteers of America Northern Rockies health services based in Sheridan, WY. This oversight includes Residential Substance Abuse Treatment, Transitional Recovery Services, and Detoxification services. Responsibilities include ensuring program compliance with VOANR policies and procedures, training, and educating clinical staff about substance addiction and mental health diagnoses. This position supervises clinicians and other clinic personnel, ensuring quality and compliance with all clinical and administrative services and processes.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Provide daily oversight of clinical operations, utilization reviews, and quality assurance of patient services.
• Maintain strong community relationships and solicit feedback from partners and stakeholders to ensure services align with the community's needs in collaboration with the supervisor.
• Provide administrative supervision to all clinic staff and clinical supervision and consultation as needed.
• Provide clinical services to patients as needed to meet the needs of the clinic and community.
• Promptly chart clinical activities in patient records.
• Participate in quality assurance processes to ensure the proper use of evidence-based treatments. And timely documentation of all clinical staff.
• Manage and maintain the ongoing schedule of training for the clinical team.
• Designated supervisor for clinicians and patient navigators.
• Ensure that supervisees perform their job responsibilities. Provide feedback and coaching to supervisees regarding the agency's expectations and the performance of their job responsibilities.
• Ensure staff know and comply with all agency policies and procedures, including the agency code of ethics.
• Manage timecards, leave, and disciplinary actions.
• Ensure cleanliness and building safety
• Maintain awareness of program deliverables and compliance and motivate team members to meet productivity and outcomes-related goals.
• Monitor budgets and participate in the budgeting process.
• Other duties as assigned.

Competencies

• Effective communicator; assertive when necessary
• Ethical practice
• Highly confidential
• Calm under pressure and during a crisis
• Empathetic/able to relate to individuals with drug/alcohol addictions
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position is a supervisory role and serves as a coach and mentor for other jobs in the organization.

Work Environment

This job operates in a residential treatment facility. This role routinely uses standard office equipment such as laptops, photocopiers, telehealth technology, and smartphones.

Physical Demands

The physical demands described here represent those an employee must meet to successfully perform this job's essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require lifting files, opening filing cabinets, bending or standing on a stoop as necessary, and performing work at a computer for extended periods.

Position Type/Expected Hours of Work

This is a full-time position. Occasional evening and weekend work may be required as job duties demand. This position must participate in on-call rotation as needed and serve as administrative on-call regularly.

Travel

Little to no travel is expected for this position.

Required Education, Experience, or Eligibility Qualifications

• Ph.D. or Master's de ree in Counseling or Clinical Social Work from a Council for Accreditation of Counseling and Related Educational Programs. (CACREP), Council on Rehabilitation Education (CORE) or Council on Social Work Education (CSWE) accredited program in counseling
• Fully licensed as an LCSW, LPC, LAT, or LMFT through the Wyoming Mental Health Professions Licensing Board or eligible for licensure if current licensure is out-of-state
• Meet qualifications required for a substance abuse professional, clinician, or assistant by the State of Wyoming's Division of Behavioral Health Standards for the Operation of Community Mental Health and Substance Abuse Programs
• Two years of supervisory experience
• Proficient in the use of computer software programs, including but not limited to Microsoft Suite and desktop publishing
• Exceptional and demonstrated time management skills to stay organized and meet tight deadlines

Preferred Education and Experience

• Five years of post-licensure clinical experience, with some of this experience directly related to serving persons with addiction disorders: alcohol, drugs, gambling

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.