Job Title: Service Technician

Job Code: 380209

Principal Duties and Responsibilities

• Installs and removes gas meters, meter settings, and regulators; Inspects and tests service and house lines for leaks. Investigates gas service Inquiries, such as no gas, leaks, gas odor, blowing gas, fires, explosions, and high bills.

• Advises plumbers, contractors, and prospective customers on service and house line installations.

• Will turn gas on/off for customers.

• Collects delinquent bills; reads meters.

• Uses pressure gauges to test for line leaks and gas detection Instruments to locate leaks.

Required Qualifications for Position

• Diploma from an accredited high school or a GED.

• Ability to understand and apply mechanical principles and demonstrated skills in the use of hand tools

• Must have strong Interpersonal skills and demonstrated success in providing extraordinary customer service, particularly in situations where tact and diplomacy are needed.

• Must be detail-oriented and able to follow through on assignments with little or no direct supervision

• Must be able to work effectively under changing priorities and conditions

• Must be able to prepare legible, complete, and accurate orders

• Must be able to understand oral and written communications

• Overtime, emergency response, and/or out-of-town or overnight travel are all required in order to serve our customers' needs.

Residency Requirements:

Due to the nature of our business and your emergency response obligations, the successful candidate must live within 20 miles of the Operating Center and maintain permanent residence in this living requirement while employed by Columbia Gas.

Preferred Additional Qualifications for Position

• Experience reading/interpreting gauges and dials is preferred.

• Experience in the plumbing trade with natural gas experience and current OQ plumbing qualifications preferred.

Disclaimer

This description is not designed to be a complete list of all duties and responsibilities required of the position.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$36.97 - $47.36

Posting Start Date:

2024-06-27

Posting End Date (if applicable):

2024-07-05

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.