About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Senior Benefits Administration Services Analyst – Pension

Are you ready to excel in a dynamic role where you can leverage your pension knowledge and client-facing experience?

Do you possess strong analytical skills and excel at problem-solving in a collaborative team environment?

About the Role:

As a Pension Analyst, you will play a vital role in executing established pension benefits processes and providing support to our senior analysts. Your responsibilities will include researching and responding to intermediate plan participant issues, interfacing with team members to review pension benefits questions, and collaborating with clients to address inquiries and complete projects. Additionally, you will perform routine and recurring plan administration tasks under the supervision of senior analysts, ensuring accurate and efficient delivery of services.

Responsibilities:

• Supporting senior analysts in executing established pension benefits processes.

• Researching and responding to intermediate plan participant issues.

• Interfacing with team members to review pension benefits questions.

• Collaborating with clients to address inquiries and complete projects.

• Performing routine and recurring plan administration tasks.

• Processing retirement benefit applications and verifying accuracy of information.

• Preparing and delivering training to team members.

• Gaining a thorough understanding of plan designs and eligibility criteria.

• Following and updating documentation materials as directed.

• Serving as a contact with clients' human resources personnel.

Requirements:

• Execute established pension benefits processes and seek guidance from senior analysts.

• Research and respond to intermediate plan participant issues, such as eligibility, calculation errors, and service delivery.

• Interface with team members to review pension benefits questions and provide recommendations to the management team.

• Perform routine and recurring plan administration tasks for clients' defined benefit plans.

• Process retirement benefit applications, ensuring accuracy of information and researching past service credits.

• Prepare and deliver training to team members and ensure unified delivery of services.

• Gain a thorough understanding of plan designs, benefit formulas, options, and eligibility criteria.

• Follow and update documentation materials to maintain accurate work papers and audit trails.

• Serve as a contact with clients' human resources personnel and adhere to plan documents and government regulations.

• Actively participate in team meetings, training activities, and client-facing interactions.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

• Retirement Savings: We will support you as you save for your future.

• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you with the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive, and Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $66,913-$79,000

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.