Clerk Specialist

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Clerk Specialist

Salary

$36,628.80 - $53,788.80 Annually

Location

Cherokee - 51012 - Cherokee County, IA

Job Type

Full-time

Job Number

25-00764

Agency

400 Health & Human Services- State Operated Specialty Care- Cherokee Mental Health Institute

Opening Date

09/30/2024

Closing Date

10/10/2024 11:59 PM Central

Max Number of Applicants

999

LinkedIn Tag

#LI-POST

Point of Contact

Debra Koch, dkoch1@dhs.state.ia.us

• Description

• Benefits

• Questions

Job Description

The Iowa Department of Health and Human Services (HHS) is seeking an energetic and detail-oriented person to join the team at the Cherokee Mental Health Institute (CMHI) in the role of Clerk Specialist. This is a full-time position with a Monday-Friday, 2:30 p.m.- 11:00 p.m. schedule and opportunity for advancement, growth, and development. This is a 100% in-person position.

The Clerk Specialist is a professional who handles phone calls for possible admissions and customer inquiries, processes and completes admission referral inquiries, performs transcription, assists in duties of utilization review, compiles statistical data for supervisor, and files records. Responsibilities of the Clerk Specialist include various support tasks requiring strong communication skills and a high level of professional customer service throughout in-person and telephone interactions, especially with clients in difficult circumstances. This position requires a highly motivated and organized individual who enjoys variety in their daily duties and can adhere to confidentiality protocols. Someone with a strong personality who will be tactful and compassionate while navigating challenging conditions is ideal for this role.

CMHI provides active inpatient treatment to adults in need of acute psychiatric care. The facility offers several services including individualized treatment plans. Support for patients with special education needs to continue their education is provided, and individuals are encouraged to collaborate with staff members in formulating their own plan. Medication, group counseling, and activities therapies might be included as well. If you enjoy helping adults and families connect with mental health and disabilities services, this is a great opportunity to consider.

We have a great total compensation package, including:

• Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)

• Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)

• Health, Dental and Vision Insurance (See below for additional information)

• Vacation Leave (96 hours/year to begin, and increases with years of service)

• Sick Leave (144 hours/year)

• Paid Holidays (9 days/year)

• Flexible Spending Accounts

• Life Insurance ($20,000 paid for by the State of Iowa)

• Long-Term Disability Insurance

For additional information on benefits click here (https://das.iowa.gov/media/3766/download?inline=) .

Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator.

Cherokee Highlights

CMHI is located in Cherokee, a city of approximately 5,000 set in the beautiful Little Sioux River Valley in Northwest Iowa. Residents enjoy fishing and canoeing on the Little Sioux River which winds through town providing a backdrop to a well-developed parks and trails system. In addition, Cherokee has over 1,000 acres of land devoted to parks and outdoor activities like camping, hiking, and horseback riding. Cherokee is the home of the first accredited museum and planetarium in Iowa, Sandford Museum and Planetarium, established in 1951. Cherokee may be the smallest town in the world to have its own symphony orchestra! This 60-member orchestra has been referred to as the “best kept secret in Northwest Iowa.”

Cherokee is home to Western Iowa Tech Community College and 1 hour or less from other educational institutions including Morningside College, Northwestern College, Buena Vista University, and Dordt College. This quintessential Iowa town is 1 hour from Sioux City and 2 hours from Omaha. Check out these 10 Reasons to Move to Iowa (https://www.onlyinyourstate.com/iowa/10-reasons-move-to-ia/) .

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Minimum Qualification Requirements

Experience equal to three years of full-time clerical or closely related work;

OR

an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;

OR

an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;

OR

certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;

OR

employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ClerkSpecialist-00018-90018.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

  PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

  How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.

• No education/experience to less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years or more

  04

  If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program: How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.

• N/A

• No education/experience to less than 1 year

• 1 year to less than 2 years

• 2 years to less than 2 1/2

• 2 1/2 years or more

  05

  How many years of experience do you have of full-time employment in clerical or closely related work?

• No experience to less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years or more

  06

  If you have a high school diploma/GED - how many years of full time clerical or closely related work do you have? NOTE: Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school/GED completion.

• No experience to less than 1 year

• 1 year to less than 2 years

• 2 years or more

• Not applicable - I do not have a high school diploma/GED or equivalent

  07

  If you are a CURRENT employee for the State of Iowa (executive branch): How many years of full-time work experience in the state executive branch do you have in the classification of either a Resident Treatment Worker or Clerk-Advanced?

• No experience to less than 1 year

• 1 year to less than 1 1/2 years

• 1 1/2 years or more

  Required Question

Agency

State of Iowa

Agency

400 Health & Human Services- State Operated Specialty Care- Cherokee Mental Health Institute

Address

1251 W Cedar Loop

Cherokee, 51012

Website

http://dhs.iowa.gov/mhds/mental-health/in-patient/mental-health-institutes/cherokee

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