Description

The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure and perform Quality checks on various devices. The associate should have working knowledge of MS office to capture data on daily basis.

Key job responsibilities

The day to day job requires the individual to make judgment-based decisions by following a standard operating procedure. This will involve tasks such as:

1. Perform day to day tasks basis the instructions provided.

2. Meet business metrics and goals, i.e., SLA, production, and quality targets

3. Maintain records of day- to-day work by updating trackers or workflow tools

4. Contribute to ideations

5. Stakeholder Communications

Basic Qualifications

• Bachelor's degree

• Speak, write, and read fluently in English

• Experience with Microsoft Office products and applications

• Experience with Excel

• Minimum of 2 - 3 years experience in Digital Media Operations

Preferred Qualifications

• 1. Ability to perform quality checks on video, audio and subtitle files
• 2. Ability to deep-dive on the issues and identify root-cause
• 3. Excellent Communication skills