Core Responsibilities:

• Ensure compliance with all regulatory requirements and internal Citi policies

• Good understanding of applicable regulations and compliance with same.

• Check for document completeness and spot inconsistencies.

• Calculate income for credit assessment in accordance with policies/procedures

• Understand relevant policies and capture of

Key Deliverables

• Ensure day to day operations are performed and SLAs are met as agreed with business

• Timely and accurate processing and customer resolution

• Timely escalation on incomplete/delayed processing

Experience:

• 3-5 years’ experience in underwriting / other operations, preferably Credit Card underwriting.

• Should have good comprehension skills & attention to details

• Should have good communication skills

• Should be able to make sound decisions based on information on hand

• Customer focused

• Demonstrate strengths across Risk/Controls and Client Excellence

Skills:

• Sound credit judgment, in ensuring that apps are approved within the credit/regulatory guidelines.

• Detailed examination of documents (income, id) & applicant profiling to prevent fraud

• Focus on turnaround time & processing accuracy

• High level of service to internal & external customers

Education: Bachelor’s Degree / MBA

Job Family Group:

Customer Service

Job Family:

Service

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.